6/10 Okay
Bailey D.
12 Aug 2022
Liked: Check-in, communication, listing accuracy
Disliked: Cleanliness
Ultimately a good start, but a rocky start.
Location was pretty good. We utilized the available boat slip, that was convenient, but I imagined it being closer from the pictures. Not feasible to walk to the dock everyday because of the busy road you have to cross.
Cleanliness was shockingly bad. It was obviously there was a quick turnover from the previous guests. The management was very helpful in trying to accommodate and rectify the issues, but in the end I suggested they fire their cleaning crew.
- Air conditioner was broken/poorly wired in upstairs room. Was on a first name basis with their maintenance man... super sweet guy. (Shout out to our new "Uncle Kenny!" )
- old food left in sink
-laundry lint (like someone habitually just tosses off the balcony when they clean it out) and garbage off balcony
- hair and stained sheets- had to do loads of laundry to ensure clean sheets/towels for 10 people in our group.
- wet bath mats just hung over the rods to "air dry"
-used wet towels refolded and put back on shelf (EW!)
- 1 extra roll of TP in entire house
-hand soaps were all near empty, found refills ourselves under the sink.
- no pasta strainer (limited kitchen supplies in general)
- Dirty/slippery rugs in kitchen (MIL slipped/tripped many time)
- playroom door wouldn't latch and we had to remove the strike plates in order to get it to close and lock.
- Kitchen door to balcony didn't lock
-Beautiful light fixture over the dining table, but non of the switches turned it on.
-No curtains/shades on windows and with the afternoon sun, the living room/dining room were un-useable. We set up our pop-up outside on the balcony to try to create some shade on the inside.
-4 empty propane tanks
Like I said, management was in constant communication with us and they Insta-carted all the items we needed (and even cupcakes too) in record time. They offered to send the cleaning crew back out (which we declined), maintenance man Ken was lickety-split with arriving to help us with issues and fix the AC. So we are pleased with the outcome of our stay, but as my title suggests, it was a rocky start.
They seem to need to get a few kinks worked out.
Oh! Also, the neighbor is not a fan of renters.
Bailey D.
Stayed 4 nights in Jul 2022
