10/10 Excellent
Jessica H., White Bear Lake, Minnesota
25 Mar 2023
Liked: Cleanliness, check-in, communication, location, listing accuracy
Great property
We love staying at the Newport Coast villas! This is our second visit to this resort, and it is always amazing. We love all the amenities and the proximity to the ocean. We can't control the weather, and it wasn't great, but it did clear up one day to swim in the pool and enjoy a little bit of time at the beach! The last time we stayed, we booked directly through Marriott's website and we requested a 4th floor room and an ocean view. We got both of our requests, which was great. This time, I requested the same thing, but neither request was granted. We had no view, (a view of parked cars) and we were on the 1st floor. When I asked the front desk about why this was the case, they said that our request was made late (should be 21 days in advance), that there are "status" reasons for who gets the good views, and many other factors. I was disappointed that our request was not made on time. That would be my only hesitation for next time....maybe we would try to book straight through Marriott again instead of going through a Timeshare owner. Not sure! In the end, the resort is amazing and we love it there. So I'm sure we will be back again!
Jessica H.
Stayed 4 nights in Mar 2023