10/10 Excellent
Sarah L.
26 Mar 2024
Liked: Cleanliness, check-in, communication, location, listing accuracy
Great Communication / Great Community
What this property lacked, Annie made up for it with her impeccable communication (the absolute best host we’ve ever had). We’ve stayed at Windsor Hills quite a few times. We choose to go back time and time again in large part because of the community. This property had everything we needed for the kids which was really nice. There were kid dishes, bed rails, a monitor, gates, mini crib, pack ‘n play, stroller, toys, games, etc. The kitchen was well equipped with everything we needed. There was a grill available (no extra charge) and the pool heat was included (no extra charge). It was a saltwater pool which was a plus, too. The game room served its purpose of providing entertainment during idle times and my kiddos learned how to play pool for the first time which was fun. It wasn’t the best I’ve seen at WH, def room to improve but it was honest and that was nice. A lot of times the games aren’t working, etc. There is no A/C in the game room (garage) which is something I look for when it’s warmer but it was fine for this visit because we were there in Feb. It sounds like they added some insulation so maybe it’s okay year round, too. My ONLY cons would be that the refrigerator was pretty beat up so it was hard to find a home for things and none of the freezer shelves worked. I think the pool probably should be resurfaced at some point. It was crumbling quite a bit. Lastly, the carpet in the properties at WH (that still have it) has seen better days.
Sarah L.
Stayed 7 nights in Feb 2024
