8/10 Good
Crystal H.
23 Apr 2025
Liked: Check-in, communication, location
Disliked: Cleanliness
Great home and location but poor on cleanliness
I have owned STRs so my review will come as an owner who was a super/premier host, as well as a guest.Pros:Great location, 2 golf carts available, lots of space inside, access to beach, tons of beach equipment in garage, easy access door for check in, beautiful views, tons of wildlife visit back yard, a/c controls all around home for comfortable zone temperature optionsCons:I wouldn’t cook or use anything in the kitchen. Everything was absolutely disgusting. I would recommend the owners trashing everything and starting with new items. The cleaners also need to ensure items are being cleaned and not returned dirty. The ice maker had mold in it that was getting all over the ice (picture available) and the coffee maker hadn’t been cleaned out since the last stay (picture available). Cleaners are what will make or break a listing and reviews. The 500 cleaning fee seems like it’s a waste to pay since the property isn’t cleaned well. Hair in the bathroom drawers, crumbs and debris in chairs that could easily be vacuumed out, carpets and furniture very stained. Bed duvets stained. Every property should have a quarterly budget to replace linens if it’s a well visited property. Blinds do not work well in the house. Need to be replaced. Patio door handle broken and falls off on your hand in middle bedroom on 2nd floor. Can’t access deck from there. One bedroom had electrical panels exposed due to someone not hanging a picture back up in a kids room.
Crystal H.
Stayed 5 nights in Apr 2025
