10/10 Excellent
Johnny
22 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
PROS:
- Simple, clean room -- As a traveler, I spend most of my time exploring the city than being in my hotel room. This room was perfect because all I needed was a bathroom and a place to sleep. No extra frills needed.
- Close to everything -- This hotel is practically in the center of the city, and is close to many bus/train lines that can take you to all of SF's attractions and neighborhoods. Many good restaurants are within walking distance.
- Friendly staff -- The receptionists made checking in and out very easy.
- Overall nice, modest hotel -- The property is clean, and neatly maintained. Spa water provided in the lobby.
CONS:
- Downtown area -- Being on Market St. is both nice (b/c you're close to everything) and kind of worrisome b/c it's not the safest part of SF -- a lot of suspicious people lurk around outside at night.
- Noise -- Police and ambulance sirens, people yelling outside, big city noises all through the night.
- No mesh screens on windows -- (Just my personal preference) Open for fresh air, be careful to not let the birds in. My room did not have a view, just to the wall of the next building.
NEED IMPROVEMENT:
- Room was not ready -- When I arrived at my room, there were PILES of towels and sheets stacked on my bed. I needed to have it all cleared out before I could use the room. It was an honest mistake on their part; they were using the room as temporary storage for the linens. Not a bad thing, just need to be more organized.
Johnny
Stayed 4 nights in Apr 2025