The house was remotely located which was nice. In a quite area. Decent size, especially common area and kitchen. It's nothing fancy, doesnt have super nice fixtures, decor, etc, and a bit older home, but it serves its purpose.
We booked this property bc it listed 8 beds. When we arrived at the property, there were only 4. The vrbo app wasn't working so I couldn't message the host, so I called. The host was immediately rude and defensive, telling me that the listing was very specific and that it did not list 8 beds, and that the 2 air mattresses in the common area count as beds.
I sat on the phone with vrbo for most of dinner trying to make sure I hadn't misunderstood the listing and to confirm if air mattresses can count as beds. I was correct and the listing was wrong. The host did finally admit they were wrong and apologize. However, after admitting the listing was wrong, she told me 10 people had stayed at the property last week and had no issues with the amount of beds. It was incredibly defensive and made the apology less meaningful.
We tried using the air mattresses but there were no batteries. The host said she was having some sent, so we didn't go get any. No batteries ever came. When we went to lay down, we noticed trash and hair all over the bedsheets of the king. After smelling the sheets, it was obvious that the sheets had been slept on previously but had not been washed. I messaged the host to ask for clean sheets. We found 3 sets, all of which stunk of strong cigarette smoke or mildew. It was after midnight at this point, so we washed the set on the bed rather than trying to get the smoke smell out of the other sheets.
The host reached out the next day and I told her about the extra sheets and their smell. She immediately said that smoking wasn't allowed and that her house keeper was just there and that some relatives had also just stayed there and didn't mentioned a smoke smell. She essentially made out like I wasn't telling the truth and I spent half our trip arguing with her. I asked her to please come see for herself, but she said she wasnt close enough to do so. I finally just stopped responding so I could try to enjoy the trip as best I could. We did have to sleep 4 ppl to the king bed for 2 nights, which was miserable. The host did finally try to make it right, but she doesn't live close enough to be responsive or solve issues if they arise. Vrbo also wasn't much help. They only offered us a hotel an hour away.