8/10 Good
Victoria A.
26 Jan 2024
Liked: Check-in, communication, location, listing accuracy
A Few Issues - Nice Property - A little diff than pics
This location was perfect.15 minutes from CLT airport 15 Mins from my work office 5 minutes from downtown where all the good food is!
The neighborhood is “Up and Coming”. It felt safe - 2 houses down there is a AMG Benz and a Range Rover. 2 houses down the other way- for sure a house with nefarious activity.
Check in was easy. Brian communicated well but there were a few issues.
Upon checking in it was very obvious the cleaners did not clean well. Hair on the floors, visible stains on the floor, a table with icky stuff on the table top and bench. The 3rd floor hallway and master bedroom had an odor. It smelled like BO. If they cleaned and sanitized there was no way that smell would be there. Me and the fiance couldnt even sleep in the room because of the smell.
The couches downstairs needed to be cleaned. Once again - not vacuumed and stained. We bring sheets with us when we travel so we had to put sheets on the couch before sitting on them.
I checked in and told the host but cleaners didn't come out until the next day. After they came the smell was better and the hair/stains were mostly gone.
The downstairs breaker kept tripping and cutting the power to the bedroom. I followed all the steps from the host but after 20 mins it would cut off again. Ended up putting my son at the Ivys hotel down the street to accommodate him. Overall not bad but just a few annoyances. Brian addressed everything quickly & checked in daily
Victoria A.
Stayed 3 nights in Jan 2024
