Panama City, FL (ECP-Northwest Florida Beaches Intl.)
Airport, Panama City, FL (ECP-Northwest Florida Beaches Intl.)
40 min drive
Rooms & beds
2 bedrooms (sleeps 6)
Bedroom 1
1 King Bed
Bedroom 2
1 Queen Bed
Other Space 1
1 Double Sofa Bed
2 bathrooms, 1 half bathroom
Bathroom 1
Toilet · Shower only
Bathroom 2
Toilet
Bathroom 3
Bathtub · Toilet · Shower only
Spaces
Deck or patio
Kitchen
Balcony
Dining area
About this property
Dog Friendly, Close to Beach, Overlooks Pool/Spa + Free Attraction Tickets!
Come bask in the warm hues of sea and sand at Salty Paws Bungalow, a a newly remodeled 2-bedroom, 2.5-bathroom retreat for 6 guests and up to 2 doggies! This dog-friendly home is located in the Bungalows at Seagrove - just 2 blocks from the beach and has been completely renovated with fresh flooring, paint, and stylish decor. It's absolutely gorgeous and ready to welcome you for a relaxing stay!
Salty Paws Bungalow offers convenience, charm and quality - not to mention a balcony overlooking the sparkling pool and spa. Unit 134 has a spacious, open living area downstairs, and both bedroom suites are upstairs. Beach days are carefree with a stay here - beach toys, beach chairs and a wagon to carry it all make trips to the shore a snap! There is custom storage built into the downstairs patio that houses all of the included beach gear.
The downstairs features a dining room with seating for 6, plus an additional 3 guests can dine at the breakfast bar. The kitchen is fully-equipped with cooking supplies to make family dining a breeze. Guests will enjoy a convenient half bath downstairs was well as a full-sized washer and dryer. The living area features a large TV to keep the family entertained, and the home of course has free high-speed Wi-Fi to keep you connected.
With a view of the pool area and palm trees, the upstairs balcony may be accessed from either bedroom and is an ideal spot for a cup of coffee in the morning or drinks in the evenings. Parking is just steps from the door, making Salty Paws one of the most conveniently-located units at the Bungalows.
Bringing your furry friends? We've got you covered! We provide complimentary pet-friendly amenities, such as food/water bowls and 2 pet crates (medium and large). We love animals, but please note only dogs are allowed.
Sleeping Arrangements: 1st Floor: Sofa in living room pulls out to a queen bed 2nd Floor, Bedroom 1: King bed, TV, balcony access. Private bathroom with tub and shower. 2nd Floor, Bedroom 2: Queen bed, TV, balcony access. Private bathroom with shower.
Beach Access: Head out the neighborhood and go south on Somerset Bridge Road. Directly across 30A at the Tom Thumb is your beach access. Distance: .3 miles | Time: 5 minutes walking
Seagrove Beach: Named for the thick grove of oak trees lining its coastline, Seagrove Beach is located in the heart of 30A. There's no better spot to experience everything 30A has to offer! Feeling adventurous? Visit famous Seaside and Grayton Beach State Park to the West. Head East and discover more of Seagrove Beach plus the wonderful coastal communities of Alys Beach and Rosemary Beach. Enjoy exploring the boutique shops, fabulous restaurants, and beautiful state parks in each of these communities.
Your stay at Salty Paws Bungalow comes with Xplorie’s best activities! one ticket per day, per activity! (over $800 in nightly value) Tee off at Emerald Bay or Regatta Bay, zip through Baytowne Adventure Zone, and sail on the Sea Blaster Dolphin Cruise. Enjoy Big Kahuna’s Water Park, Black Light Mini Golf, and scenic bike rides with complimentary rentals. Explore 30A with ease and adventure!
* Parking for 2 cars. * Benchmark cannot guarantee/service owner-provided amenities * Dog Friendly: If bringing a pet, an additional non-refundable pet fee will be added to your booking. Please contact us if you are bringing a dog. A maximum of 2 dogs is allowed. Please see our rental policies for further details.
A Benchmark welcome bag and initial starter kit of amenities are provided for all guests. For the kitchen this includes: 1 roll of paper towels, 1 dish sponge, 1 dish soap, 2 dishwasher pods, and 1 liner for each trashcan. For each bathroom it includes: 1 roll of toilet paper, 1 set of soap/body wash/shampoo/conditioner/lotion. For towels you will receive: 1 body towel/1 washcloth per guest and 2 hand towels per bathroom, plus 2 washing machine pods.
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Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
About the area
Santa Rosa Beach
Located in Seagrove Beach, a neighbourhood in Santa Rosa Beach, this holiday home is near theme parks and near the beach. The area's natural beauty can be seen at Grayton Beach State Park and Seaside Beach. Sundog Books and Eden Gardens State Park are also worth visiting. Discover the area's water adventures with scuba diving and snorkelling nearby, or enjoy the great outdoors with ecotours and hiking/biking trails.
Panama City, FL (ECP-Northwest Florida Beaches Intl.) - 41 min drive
Restaurants
Old Florida Fish House - 3 min drive
Steamboat Grill - 3 min drive
Canopy Road Cafe - 3 min drive
Bud & Alley's Waterfront Restaurant & Bar - 5 min drive
Pickles - 5 min drive
Frequently asked questions
Does Dog Friendly, Close to Beach, Overlooks Pool/Spa + Free Attraction Tickets! have a pool?
Yes, this property has a pool.
How much does it cost to stay at Dog Friendly, Close to Beach, Overlooks Pool/Spa + Free Attraction Tickets!?
As of 13 Apr 2026, prices found for a 1-night stay for 2 adults at Dog Friendly, Close to Beach, Overlooks Pool/Spa + Free Attraction Tickets! on 8 July 2026 start from AU$399, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Dog Friendly, Close to Beach, Overlooks Pool/Spa + Free Attraction Tickets! pet-friendly?
Yes, pets are allowed at this property.
How much is parking at Dog Friendly, Close to Beach, Overlooks Pool/Spa + Free Attraction Tickets!?
On-site parking is available at the property.
What time is check-in at Dog Friendly, Close to Beach, Overlooks Pool/Spa + Free Attraction Tickets!?
Check-in begins at 4:00 PM.
What time is check-out at Dog Friendly, Close to Beach, Overlooks Pool/Spa + Free Attraction Tickets!?
Checkout is at 10:00 AM.
Where is Dog Friendly, Close to Beach, Overlooks Pool/Spa + Free Attraction Tickets! located?
Located in Seagrove Beach, this holiday home is 0.3 mi (0.5 km) from Seagrove Beach East and 1.5 mi (2.4 km) from Seaside Beach. Seagrove Beach West and Eastern Lake are also within 1 mile (2 km).
Reviews
9.2
Wonderful
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
If you're looking for a quick getaway that easy and convenient, then this house if the perfect
jennifer w.
Stayed 2 nights in Jul 2025
Response from VrboOwner on 16 Sept 2025
Thank you so much for your kind words! We are happy to hear the home was a perfect fit for a quick and convenient getaway. We would love to welcome you back again soon!
Warm Regards
From a partner site
10/10 Excellent
Caitlin H.
10 July 2025
Great stay!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We really enjoyed our first time in Seaside at Salty Paws!
Caitlin H.
Response from VrboOwner on 6 Aug 2025
Thank you for sharing your experience! We are so happy to hear you enjoyed your first visit to Seaside and your stay at Salty Paws. We hope it is the first of many wonderful trips, and we would love to welcome you back soon!
Regards,
Benchmark Management
From a partner site
10/10 Excellent
Nick M.
3 Aug 2025
Beach 2025
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great place in a great location. Comfortable beds. Had some issues with the refrigerators and freezers but made it work.
Nick M.
Response from VrboOwner on 6 Aug 2025
Thank you for your feedback! We’re so glad to hear you enjoyed the location and found the beds comfortable. We apologize for the inconvenience with the refrigerators and freezers during your stay. A vendor has been scheduled to address the issue to ensure it is resolved for future guests!
Regards,
Benchmark Management 30A
Hi Lisa, we appreciate your feedback and are delighted you had a great stay! We’re always here to make your time in the 30A area special, so we hope to see you again soon!
Regards,
Benchmark Management.
From a partner site
10/10 Excellent
Missy R.
19 July 2025
First Trip with Grandson
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We rented the Salty Paws Bungalow with our son and his family. This was our first trip with our 4 year old grandson. We also brought our dog. We had a GREAT experience. The pool was just outside the door and the beach was easy to walk to. We loved the Bungalows
Missy R.
Response from VrboOwner on 6 Aug 2025
Thank you for sharing your wonderful experience! We are delighted to hear that the Salty Paws Bungalow was a perfect fit for your family, including your little grandson and dog. It is great to know you enjoyed the convenient pool and easy beach access. We hope to welcome you all back for many more great visits!
Regards,
Benchmark Management
From a partner site
10/10 Excellent
Thomas K.
27 Apr 2025
Great Spot,great week!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We enjoyed everything about our stay!Just a few steps to the pool, unit very well equipped with very comfortable beds, short walk to the beach.Wish this location was closer to home because we wouldbe regulars!Thank you!
Thomas K.
Response from VrboOwner on 7 May 2025
Thank you so much for your wonderful review! We are thrilled to hear you enjoyed your stay;from the convenient pool access and well-equipped unit to the comfortable beds and short walk to the beach. It means a lot to know you would be regulars if you were closer, and we would love to welcome you back anytime you’re in the area. Thank you again!
Regards,
Benchmark Management
From a partner site
10/10 Excellent
Lisa U.
20 Apr 2025
Relax in luxury
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Right out of the gate I had a benchmark representative help me book the reservation....shewas so kind and helpful. I would definitely rent from benchmark realities again. What a wonderful experience and kind people.
Lisa U.
Response from VrboOwner on 21 Apr 2025
Thank you so much for your kind words! We are thrilled to hear that your experience with our team, right from the start, was a positive one. Providing helpful, friendly service is something we truly value, and it means a lot to know that made a difference in your stay. We would be honored to host you again and look forward to welcoming you back with Benchmark soon!
Regards,
Benchmark Management
Clean, easy, great pool access, great private space townhouse, easy parking, communication with property Mgr easy
Cheers!
Monica H.
Stayed 5 nights in Mar 2023
Response from VrboOwner on 7 Sept 2023
Monica, thank you for leaving us a review. We are so happy to hear that this unit and the location of this unit worked out well for you and your family. It was a pleasure to host you and we look forward to hosting you again soon.
I would stay again. Perfect distance from beach. Great pool with a family vibe. Only wish I could have stayed longer. I feel replenished.
Shannon J.
Stayed 3 nights in Jun 2024
Response from VrboOwner on 5 July 2024
Hello Shannnon,
Thank you for your wonderful review! We’re glad you enjoyed your stay and hope to welcome you back for an even longer visit in the future.
Sincerely,
Benchmark Management
Everything was easy stress free, love the constant communication , the bungalow was just as pictured clean updated and great location to the beach
Karen G.
Stayed 4 nights in Oct 2022
Response from VrboOwner on 7 Sept 2023
Karen, Thank you for taking the time to leave us a review. We are so thrilled to hear that you enjoyed your time here. We loved hosting you and we look forward to hosting you again in the future.
From a partner site
8/10 Good
Kimberly M.
17 June 2025
Some Maintenance Issues but Management Is Cooperative
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The rental is clean and in a good location. We loved the pool. The refrigerator wasn’t working during our stay, which we later learned was known by management but not communicated prior to our stay and purchasing groceries (which we ended up throwing away). Management made things right by promptly compensating for our inconvenience, which was appreciated.
Kimberly M.
Response from VrboOwner on 27 June 2025
Thank you for taking the time to share your feedback. We are so glad to hear you enjoyed the clean rental, convenient location, and especially the pool!
We sincerely apologize for the inconvenience caused by the refrigerator issue during your stay. You are absolutely right; this should have been communicated more clearly before your arrival, and we understand how frustrating it must have been, especially after purchasing groceries. We are glad we were able to promptly address the situation and provide compensation, and we truly appreciate your understanding.
Thank you again for your thoughtful review, and we hope to have the opportunity to provide you with a seamless experience on your next visit.
Regards,
Benchmark Management
From a partner site
10/10 Excellent
Lyndsey R.
19 Mar 2023
Spring getaway
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Cute, great location and a perfect fit for our family of 4.
Lyndsey R.
Stayed 5 nights in Mar 2023
Response from VrboOwner on 20 Nov 2023
Lyndsey, we're glad to hear that your unit was a cute and perfect fit for your family. We hope to have you back again soon! Kind regards, Benchmark Management
From a partner site
10/10 Excellent
Anonymous
12 Nov 2023
Great Cottage!
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
If you want to be close to the pool and hot tub, this is the place for you. Loved that it was pet friendly too. We will definitely return!
Anonymous
Response from VrboOwner on 12 Nov 2023
Christina,
We're so happy to hear you enjoyed your stay at Salty Paws! This dog-friendly home is an amazing home conveniently located in the bungalows of Seagrove. It can't get much better than pet-friendly, close to the beach, and having all the amenities you need for a perfect beach vacation. We hope to welcome you back soon, it'd be an honor to host you!
Sincerely, Benchmark Management
We loved having no schedule. We went to the beach on the first day which was a perfect day. The sun was perfect and we got plenty of sun for the entire vacation. The next day rained and we had plenty of board games along to enjoy. We loved walking to donut shops nearby and plenty of quality affordable restaurants made for affordable meals.
Trent A.
Stayed 4 nights in May 2024
Response from VrboOwner on 12 June 2024
Hey Trent! We're thrilled to hear that you had such a great time staying with us! The beach days are always a highlight, and it's wonderful that you get to enjoy them to the fullest. Rainy days can be surprisingly fun with board games and indoor activities. It's fantastic to hear that you explored the nearby donut shops and restaurants. We can't wait to welcome you back for another amazing vacation!
Regards,
Benchmark Management.
From a partner site
10/10 Excellent
Cynthia (Cyndee) H.
23 Apr 2024
Quiet location and the beach is a short 7 minute walk
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Stayed at this lovely bungalow for 2-months during the snowbird season and had a wonderful time hanging out at this property. The rental agency was great to work with and were prompt to respond to a couple of requests during our stay. Liked it so much we have booked it again for the next snowbird season.
Cynthia (Cyndee) H.
Response from VrboOwner on 19 Sept 2024
Thank you so much for your kind review. We are delighted to hear that you enjoyed your stay at our bungalow and appreciated the prompt response to your requests. We look forward to welcoming you back for the next snowbird season. If there is anything we can do to make your next visit even more enjoyable, please let us know. Sincerely, Benchmark Management
The stay at Salty Paws was excellent. I have never been so close to a pool in all my years of vacationing. So convenient to the house. The walk to the beach was great. The area was quiet and well lit. The only complaint was the living room furniture is very worn. It needs updated. The beds were very comfortable and the kitchen was stocked great. I would definitely stay there again!
Kimberly B.
Stayed 7 nights in Apr 2023
Response from VrboOwner on 7 Sept 2023
Kimberly, Thank you so much for taking the time to review your recent stay with us! We're so happy to hear you enjoyed the proximity to the pool and the walk to the beach! We appreciate you mentioning the furniture, so we can pass that along to the proper departments to be addressed. We hope to welcome you back soon for another great stay! Sincerely, Benchmark Management
From a partner site
10/10 Excellent
Mia S.
11 Oct 2023
5 Stars
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great experience! It was so cute & cozy. Had every amenity we needed. Short easy walk to the beach. Bedroom had plenty of storage & the bed was comfortable. Highly recommend
Mia S.
Stayed 4 nights in Oct 2023
Response from VrboOwner on 1 Nov 2023
Hi Mia, thanks for staying with us at Salty Paws Bungalow and for providing us with this feedback. We are so delighted to hear that you had a great experience! We are also happy that the property met your expectation by having everything you need. We are also happy to hear that you found the bed comfortable. It is always quite a task to find appropriate bedding for vacation rentals as each person has their unique preference. We thank you again fro choosing to stay with us and hope that we can welcome you again soon.
Regards,
Benchmark Management
Verified
8/10 Good
Peggy Y.
31 July 2024
Liked: Cleanliness, check-in, location
Bungalow description
Description of space. Should indicate all bedrooms are upstairs. If you don't like noise don't stay near the pool.
I didn't speak with management.
Peggy Y.
Stayed 6 nights in May 2024
Response from VrboOwner on 21 Aug 2024
Hello Peggy,
We're so pleased to hear you had a pleasant stay at our property! We appreciate your understanding about the layout, with all bedrooms being upstairs, and we hope it didn’t cause too much inconvenience. The pool can be a lively spot, and we always suggest guests consider their preferences when choosing a location within our property. While we didn’t get to connect this time, we hope we can provide an even better experience on your next visit. Looking forward to welcoming you back!
Regards,
Benchmark Management.
Verified
10/10 Excellent
carey m.
10 June 2019
Great Property!
Decor is adorable. Very clean and neat and up to date. Owner provided garbage bags, dishwashing detergent, and laundry tabs that were helpful not to have to buy. Two chairs, umbrella and wagon also provided to get to the beach. Two bicycles also provided and they were a lifesaver. Pool is right outside door! Bike ride away to Seaside and restaurants. We had a great stay!
carey m.
Stayed 7 nights in May 2019
From a partner site
10/10 Excellent
doug b.
20 Mar 2024
Benchmark gets an A from our pup!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Really nice cottage, shared pool, well appointed. Everything promised was delivered. It’s hard for these companies to keep homes and cottages stocked to the gills b/c renters are hard on rentals. This place was clean, and had everything you “need” and was close to the beach. And our dog loved her first visit to 30a!
doug b.
Stayed 5 nights in Mar 2024
Response from VrboOwner on 7 Sept 2024
Doug,
It’s always a pleasure to welcome every part of the family, including our furry four-legged friends! We appreciate your understanding of the challenges in managing short-term rentals and are glad you valued the care we put into maintaining the home for our guests. We look forward to welcoming you all back for many more 30A vacations!
Sincerely,
Benchmark Management
Location from beach and pool good
Cheaply done rehab of property- older furniture- mid matched and in clean silverware and dishes
Poor rehab of bathrooms- sloppy painting- lower end than what I expected
Beach cart rusted
The 3 stars denote location only- otherwise 1 1/2 to 2 max!
PETER R.
Stayed 7 nights in Aug 2019
Response from VrboOwner on 7 Sept 2023
We are sincerely disappointed that Salty Paws Bungalow did not meet your expectations. We strive to provide a beautiful, clean, well equipped, updated and comfortable setting. This is the only rating we've ever received that didn't meet those standards; but we are very sorry it did not meet your expectations.
From a partner site
2/10 Terrible
Tammy B.
29 Nov 2023
Never again....
Rating Details:
The property manager was very unhelpful.
The vacation rental was somewhat dirty.
I was happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Bungalow was nice, but will NEVER rent from Benchmark again. Customer service is terrible. They tell you one thing and when the time comes they tell you something different. Two huge bags of dirty laundry was left in the living room floor. I had to call for someone to come pick it up.
Tammy B.
Response from VrboOwner on 24 June 2024
Thanks for staying with us at this property and thanks for providing this review. We truly value your feedback. We are so sorry to hear that you did not have a favorable experience with us. It is always our aim for guests to have a seamless experience with us from check'in to check'out and we do apologize for letting you down. We also thank you for quickly bringing the issue of the laundry bag to our attention and we are happy that we could have helped. We have also informed the proper parties of this as such the necessary checks and changes will be made to ensure that this will not be an issue for future stays. We thank you again for staying with us and do hope you will give us the chance to provide you with a much better vacation experience.
Regards
Benchmark Management
From a partner site
6/10 Okay
Kim H.
10 May 2024
Beach vibes
Rating Details:
The property manager was very helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Salty Paws is in a fantastic location. Close to the beach and steps from a very clean kid friendly pool. The beds are comfortable and there were plenty of shower towels. I would give this 5 stars if it weren’t for the cleanliness. The floors leave your socks very dirty, there were dirty dishes in the cabinets and dirty silverware in the drawers. Management did offer to send a cleaning crew out, but I didn’t want to waste what little time I had there staying in the unit while it was cleaned again. Hopefully, I will get the cleaning fee refunded. I would only recommend if there was a guarantee cleaning is done right.
Kim H.
Response from VrboOwner on 20 Sept 2024
Thank you for taking the time to share your experience, Kim. We are pleased to hear that you enjoyed the location of Salty Paws and found the beds comfortable, as well as the pool being kid-friendly. We sincerely apologize for the cleanliness issues you encountered. Cleanliness is a priority for us, and we understand how frustrating it can be when it does not meet expectations. While we did offer to send our cleaning crew to address these concerns during your stay, we completely respect your decision to prioritize your time. We appreciate your understanding, and as a gesture of goodwill, we have extended a 5% discount on a future stay with us. We will ensure that our cleaning process is more thoroughly reviewed for your next visit. We hope to welcome you back and provide a flawless experience. Sincerely, Benchmark Management
From a partner site
2/10 Terrible
Penni M.
27 Nov 2023
DIRTY!
Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Upon booking this unit, we paid approximately $400. for cleaning and pet fees. The unit smelled HORRIBLY, and when we opened the door upon arrival, we immediately found it to smell like a dog kennel with an air freshener sprayed to try to mask the repulsive scent! The next morning, we also noticed how filthy this unit was with layers of dog hair covering the moulding and window sills, food still in the sink, counters dirty, pieces of glass found on the floor, dishwasher not working, the floor covered with dirt and sand, and the furniture covered in thick layers of dust! The pans were un-usable with rust covering the bottoms. We tried through numerous conversations to recover these initial deposits, but the management company was less than agreeable and said that we should have reported the problems within two days of our arrival! NOWHERE in their contract did it specify this requirement! We called and sent pictures to them approximately 2 1/2 days after we arrived. This was the last thing that we wanted to spend time doing during our vacation but we documented things and sent a message and pictures to them. They said that we missed their deadline to report matters. After a phone conversation, they also said that because we refused to have someone come in and take care of these matters WHILE we were staying there, we didn't have any recourse! I paid to have this unit clean and ready for us to rent PRIOR to our arrival not DURING our stay! We are VERY UPSET and will never recommend or book from this company! We will also share with all we know not to work with this company! What a waste of $400.00 to stay in a dirty place. Don't let the pictures fool you! This place was DIRTY!
Penni M.
Response from VrboOwner on 6 Dec 2023
Penni, Thank you for staying with us at Salty Paws! Thank you for reaching out as we value your input so we can give some extra TLC to our units. We would have loved to resolve any issues during your stay had we been given the opportunity; remember, we are always here to help! We pride ourselves on providing exceptional customer service when given the chance. Salty Paws is listed as a pet-friendly unit, and we do our best to keep it in great condition. We would be honored to welcome you back next year for another chance to meet and hopefully even exceed your expectations for a vacation rental with us!
From a partner site
2/10 Terrible
Penni M.
17 May 2023
DIRTY!
Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Upon booking this unit, we paid approximately $400. for cleaning and pet fees. The unit smelled HORRIBLY, and when we opened the door upon arrival, we immediately found it to smell like a dog kennel with an air freshener sprayed to try to mask the repulsive scent! The next morning, we also noticed how filthy this unit was with layers of dog hair covering the moulding and window sills, food still in the sink, counters dirty, pieces of glass found on the floor, dishwasher not working, the floor covered with dirt and sand, and the furniture covered in thick layers of dust! The pans were un-usable with rust covering the bottoms. We tried through numerous conversations to recover these initial deposits, but the management company was less than agreeable and said that we should have reported the problems within two days of our arrival! NOWHERE in their contract did it specify this requirement! We called and sent pictures to them approximately 2 1/2 days after we arrived. This was the last thing that we wanted to spend time doing during our vacation but we documented things and sent a message and pictures to them. They said that we missed their deadline to report matters. After a phone conversation, they also said that because we refused to have someone come in and take care of these matters WHILE we were staying there, we didn't have any recourse! I paid to have this unit clean and ready for us to rent PRIOR to our arrival not DURING our stay! We are VERY UPSET and will never recommend or book from this company! We will also share with all we know not to work with this company! What a waste of $400.00 to stay in a dirty place. Don't let the pictures fool you! This place was DIRTY!
Penni M.
About the host
Hosted by Benchmark Management
Languages:
English
Premier Host
They consistently provide great experiences for their guests