6/10 Okay
Annie D.
19 Feb 2023
Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy
So much potential
Drier and dishwasher didn’t work. Dishwasher stunk like rotten fish and had stagnant water in bottom. Complained for days, was told there would be a repair man coming I stayed home on the first day of my park tickets waiting for someone that didn’t come. Finally a week later (Thursday) after a message to Vrbo man came. They did offer to launder my laundry. I declined, I do our laundry. The VRBO ad advertises a projector out at the pool (another reason I picked this one). The projector doesn’t work and appears to haven’t for a long time. I would have booked a house with one. The pool was Luke warm on some days and extremely hot others. The Wi-Fi went out for a whole day. They got it reset when I contacted them at night. My son tripped on the stairs because the floor boards are uneven and there’s no throw rugs anywhere so when you come out of the pool you slip on the marble floors.
They left beautiful roses and turned on pool heat in advance. The house could be perfect with a little work. I asked for a late check out 1 PM. She said yes no problem at 11 they came and said basically we had to go even after getting approved for a later check out as we are checking into a hotel for a few more nights.
Annie D.
Stayed 10 nights in Feb 2023