4/10 Poor
Tom D.
12 June 2024
Liked: Location, listing accuracy
Disliked: Cleanliness, check-in, communication
Nice but dirty Condo, Terrible Communication!
This place could have been exceptional but it was not good and everything started off poorly. We weren't contacted by the host with how to check in (even though she messaged me when I booked and said she would be in touch). After several un-responded to texts and messages I had to call her to let her know we were there to check in. That was the last communication we had with the host. The front desk staff was not very friendly - NO ONE outside of one very nice bell-man! The valet parking was expensive at $35/day and a pain when having to come and go multiple times in a day.
The condo had great views on a very nice portion of the beach but there were several stains on the walls (pizza sauce, boogers and lord knows what else), crumbs and piles of dirt on the deskst
/tables, one of the glass end tables was broken, the freezer in the full size fridge did not work and the oven did not work. I texted the host about these and still no response. At one point the elevators were not working and we had to walk down 38 flights of stairs to get to our car! We made due and still enjoyed our vacation but will never stay here again. The pool was nice but closed at 7:30pm for some reason and beach service ended at 5pm, which seemed early. The workout facility was very nice and the two bedrooms were good size all with walkouts to the balcony.
Tom D.
Stayed 6 nights in Jun 2024
