This property was beautifully decorated and appointed! The host was very responsive to my communications. We found out it is definitely family owned. Lindsey's mom, Jan, was onsite to clean the upstairs unit and messaged us to check in and see if we needed anything, offering additional towels, sheets, coffee pods, etc. But they had provided plenty and of good quality! Jan spent some time chatting with us, giving us recommendations for restaurants, coffee shops, and pastry shops (which we visited! yum!), and encouraged us to use the hot tub (which we did! very clean and relaxing!). The outside area was very relaxing to hang out in, too. Parking was easy and convenient in the back. In fact, we rarely used the front door. The neighborhood is beautiful and walkable for restaurants, shops, and a lovely grocery. We would love to stay here again when we get the opportunity!The house proper itself is huge. When the listing says "entire townhouse," note that the main level of the home is one townhouse and the upstairs is another. There is also a one-bedroom unit in the lower level known as The Cozy. So, the outside space and laundry are shared. When we were there, both of the other units were also occupied but we rarely saw the other renters and all were polite in passing!