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4/10 Poor
Tiffany T.
26 May 2024
Cozy... but, Proceed with Caution:
This house has a picturesque image. A cozy, well decorated, house very near the ocean, plenty of hot water, great location, and awesome outdoor shower and yard.
Once you step inside you'll be brought back to the 1970's something charm, along with the never ending wafting odor of mildew. This mildew smell can only be tolerated if you open the side door and whatever windows you can manage to get open. The one plug-in odor eliminator could not mask this. Imagine coming in on Mother's Day, to find bug excrement in the main bedroom bed, the comforters, shams, couches, and rug appear to have had (what we could only imagine was) a wet dirty dog having had rolled joyfully across all of them. After cleaning for a day and a half and keeping the door and a few windows open it was now fit for the somewhat rugged beach stay we'd been expecting.
This house is in need of many small home improvement projects and a deeper cleaning that the coming fully booked season would in no way accommodate.
We reached out to Vacasa multiple times; the people who texted back were all friendly and promised to "make things right" and "get back to us real soon." Those things did not happen. One representative called midweek, was short, and promised to call back after reaching the owners, no word back. The fixes made on our trip were done so by us.
Before renting, I highly suggest reading deeper into all the reviews. Some of our issues, were issues in the past, that both Vacasa, as well as the owners, have been made aware of, without improvements having been made.
If you just need a roof over your head, with close proximity to the beach and pier, this may be for you.
((Sent to Vacasa: After reaching out to Vacasa four times, nothing was ever resolved. The following issues were brought to their attention:
The house smelled strongly of mildew the entire time.
The main bed had bug excrement and hair it in. Leaving us having to wash all the bedding before it could be used.
Two of the beds had comforters and shams that were dirty brown instead of white.
The three couches and most rugs were stained and very dirty, as well.
The firepit did not work at all.
There were used cigar butts on the porch ground.
The more minor issues with house:
The locking mechanism on the front glass door closer is broken/missing. One dining room window was cracked. Many mini blinds not working/missing wands. Utensil drawer had old food and such in it, had to wash all utensils before usable. Many windows do not open. Outdoor plug-in lights barely work. Bugs in hall bathroom. Mildew was very strong in bathroom.
We left this place in much better shape than when we arrived.))
