Super Spacious 4-Star Rental with 3 Flatscreens, Foosball, Washer/Dryer, King Beds!
Mammoth Reservation Bureau
- english, spanish
Not in good shape. Need to fix a few things.
Before I talk about the issues we had, I do want to say a few positives about our stay.
The place is good size for 8 people (4 adults, 4 kids). The kids love the loft space. The dining table is huge, so great to sit around and have breakfast/dinner. In terms of bedrooms, the beds are large and comfortable, with soft sheets and pillows. Now on to the issues we had...
The place is just not ready for prime time...
1) the upstairs loft has a ceiling light and fan, but either it doesn’t work, or we couldn’t turn it on. We called the office and followed a convoluted process in turning on the lights, and it didn’t work. There were no instructions left at the condo either. Because of that, the loft space was pretty much useless at night and hot as heck, since all the heat from the house gets trapped up there.
2) There was a huge wet spot on the carpet outside of the kitchen when we checked in. We mentioned it to management but no one came to check it out and investigate the issue. Well, turns out it was probably the new dishwasher, since a day later, after running the dishwasher, the wet spot got bigger, and worst of all, the ceiling of the room underneath the kitchen started leaking in the middle of the night. Imagine trying to sleep with the constant dripping noise. I’m just thankful that the leak wasn’t directly over our bed.
3) minor issue, but the shower knob wasn’t installed correctly. Turn to hot, cold water comes out. Turn to cold, piping hot water comes out.
Overall, the place just wasn’t ready to be rented out with all the issues. We notified the management company of the issues but no one ever came to fix or investigate. We asked for a discount in light of our experience, and haven’t heard back at all. I’m guessing we won’t hear anything.
I don’t think i’ll stay at another condo owned/managed by this management company again.