6/10 Okay
David L.
9 Jan 2024
Liked: Cleanliness, check-in, communication, location, listing accuracy
Nice condo that needs attention to detail
My wife and I and our two adult children + one significant other stayed six nights in this condo in January. It was in a good location in a nice development that sits on the outskirts of Avon and right on the Eagle River. The condo is very comfortable with nice furniture. We would give it an unqualified endorsement but for the following:
1. The dishwasher did not work
2. The ice machine in the refrigerator produced about 10 cubes of ice daily
3. The starter button for the gas grill did not work
4. The access code to the fitness center was not provided at the time of check-in
5. The operation of the televisions was complicated and took some time to figure out. Instructions would be helpful
To his credit, the property manager Brian was responsive. He had ice brought over and offered to have a repairman come look at the dishwasher, which I declined because we hadn't planned to cook any more meals and I was working in the condo while my family was skiing.
Anyone renting a high-end condo at significant cost (upwards of $5,000) has a right to expect, at a minimum, that all utilities are in good working condition. We should not have to be bothered with issues such as this and it detracted from the enjoyment of our vacation. Washing dishes by hand was not part of our plan. We would not return to this property absent assurances that all of these items have been fixed and that the owner is committed to maintaining the property at a level to which the renters are entitled.
David L.
Stayed 6 nights in Jan 2024
