10/10 Excellent
Lam D., Chicago, USA
19 Aug 2023
Liked: Cleanliness, check-in, communication, location, listing accuracy
Great place to stay at
We were looking for a place to stay in Indianapolis for a convention center and this place was great for us.
What went well:
- The check out process was the easiest process I have gone through with any rentals.
- Very fast communication when I asked for things that weren't prepared.
- Very clean place.
- Very nice place, the place was updated and decor was beautiful.
- Both floors were properly ventilated and the A/C was on par!
Here are some things that could have gone better:
- Cleaner pillows with pillow sheet.
- Loud bedroom door that creaks when opening/closing. They mentioned fixing it but it never got fixed.
- Instructions to access the house prior to check-in. I had to ask for it multiple times.
- There were no check out process in place.
- Not enough towels for 8 people. I asked for it but got no response. No big deal, we just brought extra towels.
- No wi-fi instructions, I had to ask for it in order to get it.
Conclusion:
Some of the things weren't prepared well and that's probably because they were new at rentals. Would I stay here again, absolutely!
Lam D.
Stayed 3 nights in Aug 2023
