2/10 Terrible
David E
17 Mar 2025
Liked: Cleanliness
Disliked: Communication
This property was advertised in the description as ""Enjoy this comfortable condo on the 5th floor with yacht view". Unfortunately for us, this room has a view of a trash disposal closet in the hallway on the complete opposite side of the building as the yacht basin. Spent 1 hour trying to get ahold of Janet Li (property manager) and speaking to VRBO and I was offered a $14 refund by Janet Li for her mistake and my troubles and Sebastian at VRBO was very nice, but he was unable to do anything to help me despite verifying that the room description by the property manager was not accurate. I sent him pictures of our room and view, he compared it to the description, and he was in agreement that it was misleading. Beware when renting a property from a manager named Janet in the Myrtle Beach area. I explained to Janet my reason for specifically wanting a view of the marina and that I would be willing to pay for half of the cost of the stay for her mistake in the listing. Janet held firm at a $14 refund offer and that was all that I was entitled to. I let her keep her $14 and opted to write a review of my experience instead so others could be aware and don't fall for the same thing. I have never filled out one of these reviews before, but this horrible experience warranted my time.
David E
Stayed 1 night in Mar 2025
