4/10 Poor
José P.
10 Apr 2024
Liked: Check-in, location, listing accuracy
Under delivered
It’s unfortunate that I have to put this down. This was our first VRBO experience and it was disappointing. Communication with the manager was ok. Initially it was great. He was very receptive to the few things we found out wrong with the property, then as we discovered more, not so much. A few things were broken (cabinet door) and or missing (tv controller), freezer had stuff from the prior occupants. The biggest one was the dryer, knobs were broken, and none of the heat settings worked, and I found myself doing laundry at a laundromat. When I let the property manager know, he informed that no prior tenants had said anything about it, and that his cleaning crew uses it with no issue. I guess I just wanted to take time from my trip to go do laundry away from where I thought I was supposed to be staying. Over all the place needed some TLC, but it was livable. A lot of minor things that just added up and just under delivered. It would have been nice if the sofas were updated, they sunk in terribly. Last thing, as a disabled vet, it would have been nice to know that the listing was upstairs.
José P.
Stayed 4 nights in Mar 2024