4/10 Poor
Judy W.
8 May 2024
Disliked: Cleanliness, check-in, location, listing accuracy
Subpar Water System, Pilling Towels, Cleaning Smell
This was a really disappointing stay and we ultimately chose to not stay overnight because of the conditions of the space. When we first arrived at Unit 4, the toilet still had yellow bowl water. I tried to turn on the shower, and the "Cold" handle fell off. I tried to turn the "hot" handle, and barely any water came out, and it was cold. We used the toilet and it would not fully flush. I asked a person working onsite to see if we could use another room. After 10 minutes, he let us look at the other units. Both units, 5 and 6, smelled like cleaning supplies. We needed to take a shower in order to get ready for a wedding happening in 30 minutes, so we went for unit 5. The shower took 5 minutes for hot water to flow. The water smelled metallic. We used the provided gray towels and the fabric pilled on our skin. There were little gray bits on the parts of our bodies that the towel touched. I asked for the code for the new unit and three different pins were sent. We asked for a refund and none was issued. I gave it two stars because you could sleep here if you really needed to, it would just be exceedingly uncomfortable with the smell and the state of the water system.
Judy W.
Stayed 1 night in May 2024
