2/10 Terrible
Nathan F., South Bend
18 Mar 2024
Liked: Check-in, communication, location
Disliked: Cleanliness, listing accuracy
Worst rental we've ever stayed in.
We rent VRBO houses in the Disney area 1-2 times per year. We know that rentals have flaws. The house is not as shown by the pictures on VRBO. It was the most disgusting house that we have ever been to. We had to book another house and move. The floors were dirty with food and debris. Our feet were black from walking on the tile. Shower curtains were molded. The linens were dirty with debris, stains, and hair. There was dust, and dirt over all the registers and vent. Some toilets have black rings. The house had a musty smell. The vacuums were broken. There are many electrical outlets not working. There is exposed plumbing in the upstairs bedroom closet. The shower faucet upstairs is loose, and only held on by caulk. One toilet didn’t work right, and is caulked to the floor. Mattresses are in poor condition. The blinds in the pool bathroom door are busted, and you can see inside. The living room couch is filthy. There was something splattered on the living room wall. Pool area is poor. The landscaping is overgrown. The fence and lanai are green, and molded. There are weeds growing inside the lanai. Most of the pool furniture and chairs are broken. The hot tub/heat didn’t work. I sent pics at Alex’s request. He said he would look into it. I reached back out, and he responded by sending pictures 4 days later of the house, after it was cleaned, and said that the cleaning people ‘assured’ him the house was not as described. We do NOT recommend renting.
Nathan F.
Stayed 4 nights in Mar 2024
