I booked this for my business colleagues, and the check-in process was confusing. It required a code to be verbally relayed to a clerk in the convenience store on the main floor of the building, which I didn't receive beforehand. Without the code my two guests weren't able to check-in. It took several asks to get the host to call the people who were staying there directly instead of communicating with me through the VRBO messenger, when I wasn't the one staying there and wasn't with them. The virtual fob didn't work, so the second guest had to rely on the other guest to get in and out of the suite. The wi-fi network wasn't available the entire three days of my colleagues' stay, and nothing was done to fix it, and no partial refund was offered for the inconvenience of no wi-fi and no second fob/key access for the second guest. The suite was very clean and comfortable, and is nicely decorated. However, it faces the alley, and there are many homeless people who wander through there, so it's noisy at night. Because we were disappointed by hassle of the check-in, the lack of a second fob/key, no wi-fi, and the lack responsiveness from the hosts to get things resolved, we would not book this property again.