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Top of the World Views from a Stunning Corner Unit!

Photo gallery for Top of the World Views from a Stunning Corner Unit!

Beach
What a view from your private lanai
Outdoor dining
This is a corner unit on the 11th floor. Views are amazing
Living area

Reviews

8.6 out of 10
Excellent

Highlights

  • The great outdoors
    Guests love the outdoor space here.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Walk to Kahana Beach
1 bedroom1 bathroomSleeps 4

Popular amenities

  • On beach
  • Swimming pool
  • Onsite parking available
  • Kitchen
  • Washing machine
  • Barbecue

Explore the area

View map
Lahaina, HI
  • Place, Kahana Beach
    ‪5 min walk‬
  • Place, Honokowai Beach Park
    ‪2 min drive‬
  • Place, Keonenui Beach
    ‪4 min drive‬
  • Airport, Kahului, HI (OGG)
    ‪47 min drive‬

Rooms & beds

1 bedroom (sleeps 4)

Bedroom 1

1 Queen Bed

1 bathroom

Bathroom 1

Bathtub · Toilet · Shower only

Spaces

Porch or lanai
Kitchen
Balcony
Dining area

About this property

Top of the World Views from a Stunning Corner Unit!

**Valley Isle 1104**

Perched on the 11th floor of the lush, oceanfront Valley Isle Resort, this 1-bedroom, 1-bath condo offers panoramic views of the ocean and the islands of Moloka'i and Lana'i. Enjoy the best sunsets imaginable and prime whale-watching opportunities. Spend your days on the lanai fronting the living room or bedroom in this corner unit.

The condo features a queen-size bed and a full-size sofa sleeper, comfortably accommodating up to four people. It includes a full kitchen, guest amenities, free parking, and WiFi. The location is close to shops, restaurants, the world-famous Ka'anapali Resort and Golf, as well as Kapalua Golf courses.

**COME SEE ALL MAUI HAS TO OFFER!!**

A sunset cruise around the island makes for a perfect romantic evening. If you’re curious about what goes on under the waves, snorkeling tours are a great way to view the incredible variety of marine life. For those who prefer to stay dry, a submarine tour offers a glimpse into the ocean's depths from the comfort of a warm cabin. Helicopter tours provide breathtaking views of the entire island, including waterfalls, sea cliffs, and forests that are difficult to access on foot. For thrill-seekers, the zip lines at the Haleakala Skyline Tour offer an exciting adventure. All these activities are just minutes, or even steps, away from your Maui vacation rental!

We are centrally located in West Maui, 5 minutes north of Ka'anapali and 5 minutes south of Kapalua. Nearby, you'll find shopping, award-winning golf courses, and restaurants. We are also just a few minutes away from Whalers Village on the world-famous Ka’anapali Beach, home to the Whale Museum, numerous shops, restaurants, and art galleries.

We look forward to welcoming you to our beautiful island. Closer to your check-in date, you will receive instructions for check-in.

**Come, experience the magic of Maui at the Valley Isle Resort!**
HAWAII TAX ID#GE-091-048-3456-01
HAWAII STATE#TAT-091-048-3456-01

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House Rules

Check in after 3:00 PM
Minimum age to rent: 21
Check out before 11:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking is not permitted

Important information

You need to know

Property Registration Number GE-091-048-3456-01, TA-091-048-3456-01, 430100040104
Property # 377204vb
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

About the area

Kahana

Located in Kahana, this condo is on the beach. Shoppers can check out Whalers Village, while everyone can enjoy the natural beauty of Napili Bay and Kaanapali Beach. Looking to enjoy an event or a game while in town? See what's going on at Lahaina Civic Center Tennis, or consider a night out at The Plantation House Restaurant. Surfing/body boarding and swimming offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Map
Lahaina, HI

What's nearby

  • Kahana Beach - 5 min walk - 0.5 km
  • Honokowai Beach Park - 2 min drive - 2.3 km
  • Keonenui Beach - 4 min drive - 2.3 km
  • Ka'opala Beach - 4 min drive - 2.3 km
  • Whalers Village - 8 min drive - 7.9 km

Getting around

  • Kapalua, HI (JHM-West Maui) - 3 min drive

Restaurants

  • ‪Honoapiilani Food Truck Park - ‬4 min drive
  • ‪Duke's Beach House Maui - ‬4 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Pizza Paradiso - ‬4 min drive
  • ‪The Fish Market Maui - ‬3 min drive

Frequently asked questions

Does Top of the World Views from a Stunning Corner Unit! have a pool?

Yes, this property has a pool.

How much does it cost to stay at Top of the World Views from a Stunning Corner Unit!?

As of 20 June 2026, prices found for a 1-night stay for 2 adults at Top of the World Views from a Stunning Corner Unit! on 22 Oct 2026 start from AU$463, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Top of the World Views from a Stunning Corner Unit! pet-friendly?

No, pets are not allowed at this property.

How much is parking at Top of the World Views from a Stunning Corner Unit!?

On-site parking is available at the property.

What time is check-in at Top of the World Views from a Stunning Corner Unit!?

Check-in begins at 3:00 PM.

What time is check-out at Top of the World Views from a Stunning Corner Unit!?

Checkout is at 11:00 AM.

Where is Top of the World Views from a Stunning Corner Unit! located?

Nestled on the beach, this Kahana condo building is steps from Kahana Beach and 2.3 mi (3.7 km) from Napili Bay. Ka'opala Beach and Keonenui Beach are also within 1 mile (2 km).

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 52 out of 95 reviews
Rating 8 - Good. 24 out of 95 reviews
Rating 6 - Okay. 10 out of 95 reviews
Rating 4 - Poor. 5 out of 95 reviews
Rating 2 - Terrible. 4 out of 95 reviews

8.4/10

Cleanliness

9.8/10

Check-in

9.4/10

Communication

9.4/10

Location

8.6/10

Listing accuracy

Reviews

Verified

8/10 Good

Jay G.

Liked: Check-in, communication, location, listing accuracy
Disliked: Cleanliness

view to die for

great location great view great proptery masnager
Stayed 8 nights in May 2025
Response from VrboOwner on 19 May 2025
Mahalo for your visit Jay!
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful views

Wonderful location!
Stayed 2 nights in Mar 2023
From a partner site

8/10 Good

John K.

Location is Great!!

Rating Details: The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great location for whale watching!
Stayed 4 nights in Mar 2020
Response from VrboOwner on 22 Sept 2023
Aloha, The view from this condo is fabulous and the whales were putting on a show this year. Please come and stay again. Mahalo
Verified

8/10 Good

Julie S.

Liked: Check-in, communication, location

Million dollar view

This is a nice property, million dollar view! I watched whales, dolphins and turtles daily! Inside needs a little updating, especially the bathroom. Thank you
Stayed 14 nights in Feb 2025
Response from VrboOwner on 12 Mar 2025
Sounds like an amazing nautical show put on just for you!
Verified

10/10 Excellent

Zoe G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful place and an even better view!

The pictures do not do the view justice! It was amazing. The place was very comfortable and had chairs, a cooler, and an umbrella. I will most definately try to stay here again.
Stayed 7 nights in Jan 2023
Verified

10/10 Excellent

Lauren R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

The views!

What a great property! The views are incredible, the location is so convenient to all of west Maui. We saw so many whales sitting on the balcony, I lost count! The property is well stocked with everything we needed for our vacation. Loved Miso Phat sushi across the street, walked to Maui Brewing Company.
Stayed 6 nights in Feb 2023
From a partner site

10/10 Excellent

Al H.

Maui condo

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very nice unit. Quiet with nice ocean views. Has plenty of interior space
Stayed 8 nights in Jan 2019
Response from VrboOwner on 22 Sept 2023
Aloha, We are looking forward to you staying with us again. Mahalo, Terry
Verified

10/10 Excellent

Wendy Y.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Best vacation ever!

The view was amazing,! Hearing the waves crashing every night, seeing the sunset & we sighted whales everyday! IIf you want to see whales this is the perfect location! The peacefulness in this area was relaxing and what we wanted! If we come back to Maui we would stay here again! Only recommendations would be to have some basic essentials like various spices & condiments available so you didn't have to buy large sizes and not be able to use them alll through your stay.
Stayed 8 nights in Jan 2020
From a partner site

10/10 Excellent

Amber G.

Beautiful view and great location

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The view was beautiful and the location was perfect. I would definitely stay here again. The condo itself is a little older but I expected that. There were ample fans and a cooler and beach chairs in the condo that we used daily.
Stayed 5 nights in Mar 2020
Response from VrboOwner on 22 Sept 2023
Aloha, The views from this condo are amazing. We are looking forward to your next stay with us. Mahalo, Terry
From a partner site

8/10 Good

Earline O.

VAlley Isle 1104

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall, it was a nice trip. The condo was good and the island was fine, thought I did notice a great deal more traffic than five years ago. I guess that happens when tourists and residents increase.
Stayed 11 nights in Jan 2018
Response from VrboOwner on 22 Sept 2023
Aloha, Yes the traffic can be hectic at times but the beauty of the island is worth it. Please come and stay with us again. Mahalo, Terry
Archival

10/10 Excellent

Brittany D.

Great view, great location

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We enjoyed this stay so much! The view was amazing, bed was comfortable and clean. Kitchen was nice, had everything we needed. The unit also had coolers and beach chairs, which we really appreciated. A few things could be updated just like chips in the ceiling and loose faucet knobs... not enough to put a damper on our vacation. Would definitely recommend this place!
Stayed 7 nights in Jul 2017
Response from VrboOwner on 22 Sept 2023
Aloha, Thank you for staying with us. Please come and stay again. Mahalo Terry
Verified

10/10 Excellent

James W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing View. A Wonderful Place to Stay. Fantastic Experience.

A wonderful place to stay. The ocean waves and breeze were amazing to hear and feel. The condo itself was roomy with everything we needed including washer/dryer. The balconies were just incredible. Words cannot describe the views of the water and the island of Moloka'i across the way. Whale and turtle sightings repeatedly from the balcony. Within walking distance of a few restaurants and beaches. Beach chairs were available for use too. The property as a whole was really nice as a whole. One of the reviews I read beforehand mentioned that the screen door would come off the track, so I expected it and it was not a problem to just put it back on track. We hated to leave. I highly recommend this rental.
Stayed 4 nights in Feb 2025
Response from VrboOwner on 28 Feb 2025
So wonderful to hear you enjoyed our slice if paradise in West Maui! Please come see us again!
From a partner site

6/10 Okay

Kathleen C.

Excellent view, condo in need of renovation

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: View can’t be beat, but this condo needs upgraded. Missing tiles, aged furnishings. Also, not as clean as it should be considering the added cleaning fee. Owners didn’t respond to questions. No beach in front of property. I recommend the building, just not this specific condo.
Stayed 7 nights in Feb 2019
Response from VrboOwner on 22 Sept 2023
Aloha, Thank you for staying with us. This unit gets great reviews and we would of addressed any concerns that you had during your stay as we can't do anything after you leave. Please come and stay with us again. Mahalo, Terry
From a partner site

10/10 Excellent

Tammie G.

Amazing ocean view

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The view from the condo was spectacular! We could not have imagined a better view from both living area and bedroom. The place is a bit dated, but this was not a big issue. It would be helpful to have a keyless code entry, rather than actual keys. The lanai's are situated such that there is complete privacy from other neighbors, and that was a bonus. There were enough basics to get us by for a few days until we bought a few. The in-condo laundry was truly appreciated as well. Winds picked up in the afternoons, but mornings were great!
Stayed 7 nights in Jun 2018
Response from VrboOwner on 22 Sept 2023
Aloha, The views from this condo are amazing and with your private lanai it makes it perfect. Have a washer and dryer in the unit is a plus. WE are working with the owners on doing some updates. WE are looking forward to you staying with us again. Mahalo, Terry
From a partner site

4/10 Poor

Igor B.

Views or Comfort?

Rating Details: The property manager was very helpful. The vacation rental was somewhat dirty. I was more than happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The views were amazing from the condo, my wife and i really enjoyed having breakfast there, and watching the sunset from the 11th floor. However the condo is so outdated that even though as much as they tried to clean it, it felt so dirty all around. Next time id rather pay few more bucks to have comfort and the views vs sacrificing the comfort for only the views.
Stayed 7 nights in Apr 2019
Response from VrboOwner on 22 Sept 2023
Aloha, I'm sorry that your stay was not enjoyable. We have many quests that have loved their stay in this condo. It is not updated with granite counter tops or high end appliances but the unit is very clean and has everything that you would need for your stay on the island. We hope that your next trip to the island will be everything that you want. The views are amazing! Mahalo, Terry
From a partner site

10/10 Excellent

Wendy Y.

Perfect View! Best Vacation Ever!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The view is incredible and we sighted whales every day! The area is quiet without a lot of traffic noise or noise from other vacationers. The breeze coming through the front door out to the lanai kept the temperature perfect the entire time. We never closed the doors to the lanai our entire stay! The view from the bed and hearing the waves crashing every night was like heaven! A little out of the way and far from the airport but everything else about the property makes up for it! Only recommendations would be to have some various spices available so you don't have to buy containers you will not use up during your trip & the kitchen has very basic necessities. Otherwise I would highly recommend this condo!
Stayed 8 nights in Jan 2020
Response from VrboOwner on 22 Sept 2023
Aloha, This is such a perfect spot and you can't beat the view. We do not provide condominiums due to the high moisture here on the island and if they are not sealed property they have to be thrown away. We do have quests who do leave items and our housekeeping staff will go through them to make sure they are usable for our next guest's stay. Please come and stay with us again. Mahalo, Terry
From a partner site

10/10 Excellent

Molly H.

Beautiful retreat

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This one bedroom condo was right on the water. Sadly, the beach was pretty deteriorated during our stay and the management was placing giant sandbags just below us to prevent more erosion. It didn’t detract from the experience as we watched whales breach right from the balcony. The condo is a bit dated and could use some updating, but it was clean and comfortable and had many amenities that we really appreciated such as a cooler, beach chairs, and beach towels. The kitchen was tiny, but functional and the bathroom was in similar condition. The property itself had a small, but nice pool and very clean bbq area with an herb garden that was for guest use. It was also located conveniently near shopping and restaurants. Overall, a great place to vacation in paradise.
Stayed 8 nights in Feb 2019
Response from VrboOwner on 22 Sept 2023
Aloha, Thank you for staying with us. The views from this condo are amazing. Great whale watching. We are looking forward to you staying with us again. Mahalo, Terry
From a partner site

10/10 Excellent

Juanita W.

THE VIEW IS PRICELESS!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We arrived late but stopped at Walmart for the week’s groceries; reasonable prices. Went to the market across the road from the condo later in the week & a dozen eggs were $10. Easy lock box check-in. View took our breath away. Furniture dated but clean. Bath & toilet dismally small. Kitchen adequate. Mr. Coffee type coffee maker. Fans kept condo cool enough to sleep (mid January). Quiet, restful stay. Only noise was the waves crashing. Lovely sound to fall asleep to. Spent many hours on the balcony watching whales. Very sad to leave!
Response from VrboOwner on 3 Feb 2024
See you next time!
From a partner site

8/10 Good

Jason L.

Valley Isle Oasis

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: 13 days at Valley Isle, Kahana, Maui was incredible. So many amazing experiences on that Island. Valley Isle Resort is an amazing resort. We had an ocean view on the 11th floor. Seen turtles, rainbows and whales every morning on the lanai having morning coffee. Walked the beach for our second cup. Had a few negative aspects though. The pool was beautiful but it was too windy almost every evening with a good chance of rain. Maybe it’s how the resort is situated but the wind tunnel was consistent. Weather was “moody”, as we were explained, on that side of the island. Room was weathered but provided everything we needed. We would recommend to anyone and left Maui so grateful. Much Mahalo and Aloha
Response from VrboOwner on 13 Apr 2024
Mahalo.
From a partner site

8/10 Good

emmanuel m.

Wonderful stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: A quick review: This condo has an amazing straight on ocean view from the living room and also bedroom. I didn't see the wifi code and had it within a minute after texting management. Parking is easy. There is a good pizza place across the street and Maui Brewing CO is walking distance. Condo is very quiet. There is minimal noise from the pool of the complex next door and you can really hear the waves all the time which is wonderful to fall asleep to. The condo is very clean. Unfortunately the condo furnishings are very old. The bed is very soft, the bathroom is tiny and outdated, and the kitchen is also very outdated. At times it is hard to get the sliders and screen doors to work. However, if you can overlook those things it is a great place to stay.
Stayed 5 nights in Jan 2018
Response from VrboOwner on 22 Sept 2023
Aloha, Thank you for staying with us and we are working with the owner on doing updates to this property. Please stay with us again. Mahalo, Terry
From a partner site

2/10 Terrible

Pam B.

Unit 1104 Valley Isle

Rating Details: The property manager was more than helpful. The vacation rental was very dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Very tired and worn. The unit was in need of so much. Difficult to describe. Unit not clean, I talked with management co., they recleaned. Even the bed skirt on bed was dirty with bugs on it. Better but not great. Utensils, for cooking were dirty, I rewashed. Glasses in cupboard dirty. I rewashed anything I used. The stove burners were all out wack but we used one burner to cook breakfast. The hood to stove should totally be replaced. Then we had roaches! Management company brought over roach spray.Then went to do a load of wash. Washer worked ok then put clothes in dryer. Clunking and got very hot. Called management co., again. Sent repair person, said they had to order a part. Few days went by and repair person came back. Dryer still didn’t work. Repair person said it should be replaced but had to get approval from owner. Missing tiles throughout condo, hair in bathtub they recleaned but the tub it was beyond help! I wore thongs to take a shower, been coming to Maui for over 35 yrs., and this unit by far is the worse unit I have ever stayed excluding the View which was great.
Response from VrboOwner on 22 Sept 2023
Aloha Scott, Please accept our apologies for your issues during our stay. We did our best to correct and hope you will give us another shot, possibly in another one of the units we manage as this is definitely not our standard we strive for. Mahalo
Verified

10/10 Excellent

Dustin N.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Amazing views and excellent beach.

We island hopped and stayed over at Hana and this was our favorite location. The view from the balcony was amazing and the beach was great. Good snorkeling right out front with lots of sea life and turtles. The unit was nice, but could use a few updates and fixes, but I couldn't complain for the price. Doesn't have AC, but with the doors open the breeze kept it comfortable. Restaurants and some shopping right across the street and more just a few miles away. Only real negative is it's on the North West end and I didn't pay attention that all of our excursions were pretty far south so we did quite a bit of driving back & forth. On the plus side it wasn't crowded like most places we went. Would stay there again in a heartbeat. We actually looked at buying a unit, we enjoyed it so much.
Stayed 4 nights in Jun 2022
Verified

10/10 Excellent

Jennifer S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great place to stay, awesome views

It was as described. Everything was great. The views from the bedroom and living room were beautiful. Watched the sunset from the condo every evening. Beach was right beow us. Close distance to restaurants and stores of all kinds. I would highly recommend staying here.
Stayed 6 nights in Jun 2022
Verified

10/10 Excellent

Daniel L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Comfortable Space w/ Amazing View

We originally booked solely off the great lanai and view. We were pleasantly surprised about the spacious living room and separate bedroom. Everything was clean and ready when we got there and led to a great vacation! The spot is also right next to the bus stop which was able to take us to Kaanapali, Lahaina and Kapalua for cheap priced day passes. Would recommend this place for anyone looking to see turtles from the lanai, great sunsets and have a cozy home to return to post day-trips.
Stayed 6 nights in May 2022
Verified

2/10 Terrible

Annie S.

Liked: Check-in, location
Disliked: Cleanliness, listing accuracy

Roaches Roaches Roaches!!!

The title of this property is "Views! Views! Views!" and unfortunately, that is about all it has to offer. The condo is largely original and is in dire need of an upgrade or at a minimum some TLC. Rusted vents, missing baseboard tiles, cracks in the shower, dripping faucets, the oven doesn't even open all the way. The list goes on and on. However, it was adequately stocked with supplies and we made good use of the laundry. On the second day of our stay when we returned to the condo, we were unfortunately greeted with roaches, a lot! We immediately contacted the property manager who was very responsive and helpful. The next morning, he placed some traps in the condo but it did not stop the roaches from returning. We were greeted by more the next day. The property manager agreed to refund us for the first part of our stay in the roach infested condo (4 of the 7 nights) and put us in another one of their properties at the same rate. We were very grateful for the wonderful new condo and enjoyed the last 3 days of our trip. However once we returned, he rescinded the offer and said the new condo we moved to was nicer, so let's just call it even? What!? Then he said he would refund us for the nights we were unhappy with (2 nights). We were surprised as this was not what was offered to us and our decisions would have been different if we knew the truth. Feeling defeated and scammed, we accepted it and explained that it was actually 3 nights of living with roaches. We have yet to receive a response. We're so grateful for what the property manager did for us during our stay, transferring us to a different property. However, he fell a bit short upon our return. If we would have known we would still be dealing with this, we would not have taken him up on their offer. There were plenty of other VRBO options available for us to move to at the time. A promise is only good if it is kept. In hindsight, we wished we had everything in writing.
Stayed 2 nights in Apr 2022
Response from VrboOwner on 22 Sept 2023
We ask if you wanted to find a different condo and we would refund you for your stay as we did not have anything available. You declined as we had a property that we could move you to in 2 days and it was $100.00 a night more than the original condo which we did not charge you. . You were happy with that decision. We then refunded you for 2 nights from the original condo. We are a tropical island and we do have roaches and other insects. Each property has regular pesr sprays. This is the first time I have had a problem with roaches as it is on the 11th floor. I should of had your decision in writing. Mahalo and have a great day.

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