TERRIBLE!!! And they do not care. 1. Trash overflow upon arrival, requiring us to bag and transport trash ourselves.2. Pool pump not functioning properly, resulting in constant manual cleaning and concerns about water quality. (Professional came out to give their review and confirmed it was not fully functioning due to a faulty prime in the pump). Out of 6 days, I got in the pool once and my oldest son and husband never felt comfortable using it at all. Main reason we even booked this place. 3. Cockroaches present (both adults and babies).4. TV remotes missing batteries; living room remote held together with tape.5. UNAUTHORIZED entry into the home WITH OUR DOG there whose very anxious- despite clear communication about our dog and the need for proper notice, and they agreed to that and did not follow those instructions. This created a huge liability. 6. No propane available when attempting to use the grill although it was advertised to be able to use it. I was told via chat “most guests bring their own grill.”Additional concern: The tiny master bathroom has no door, which was not disclosed and has caused significant inconvenience with 4 people sharing two bathrooms. For privacy, when someone needed to use master bathroom, they had to close off the entire bedroom. They do not care, and did not offer to compensate us at all, just said “thanks for letting us know and sorry”…despite having multiple photos and message proof that all of these things occurred.