4/10 Poor
thida s.
20 Jan 2024
Liked: Communication, location, listing accuracy
Disliked: Cleanliness, check-in
Punta canta
This was my first time at Punta Canta. Check in was 3pm. I had trouble getting into the condo. I arrived to the property promptly at 5 pm . Keyless entry was broken and not functioning properly. And we could not get into the property. I tried to call the host but he claimed he was flying and could not call so we communicated via text. Someone from the condo had to climb through the Terrance and enter the condo and let us in from the inside . We were able to enter the condo after 9pm. The following morning the host did sent someone to fix the keyless entry, but the door still had some mechanical issues .
In addition the shower and plumbing in the main master bedroom had clogging and plumbing issues. It gave a could smell sewer smell . There was odorous leaking from the drain into the master bedroom and we could not flush the toilet and the fouls odor disseminated throughout the house. The host never offered to have us stay at a different place but we stayed a at with foul sewer smell of leaking draining water
thida s.
Stayed 5 nights in Jan 2024