2/10 Terrible
Gayle O., Oshkosh, wi
15 Jan 2020
Nightmare vacation
Read our case, it’s case number 24466113, we had two weeks of misrepresentation of condos. They are suppose to be a turnkey stay. The VRBO members were great, they really tried to help us get a place. We have a truck and not able to stay on any PGA , we finally rented a car so we could stay at Palm Beach Gardens.. the owner needs better help to run his property and keep them clean and stocked. Our place was neither. The first place was very much misrepresented, the second guy apparently wanted to help us out, but was not prepared to have anyone stay at either condo he had offered. The toilet seat was wrapped with scotch tape to keep it together, he had to replace at least 12 or 15 lights, we had to replace the mattress and all the linens for both bedrooms. The shower in the main bathroom was broke, the patio door lock was broke. And the owner wanted us to stick around and wait for the maintenance man instead of going out and enjoying your vacation. He tried to help us, but was apparently not equipped to take care of these properties.
Gayle O.
Stayed 11 nights in Dec 2019