- english, spanish, portuguese
Check-in: 4:00 pm
Check-out: 10:00 am
Minimum age of primary renter:21
No refunds for cancellations made after payment is made
Great family time
Accommodations were good. Unit was sufficient but could use updating - mostly the replacement of floor covering. Although carpet was dark it was spotted and stained and it was difficult to keep tile clean. Dishwasher did not work properly and dishes were not cleaned. Asked for the access code to be changed when it was realized that another unit was given same code for their unit : was told handyman would change the code but it did not happen. Told management that a pillowcase was missing and was told that housekeeping would bring one but it never happened. Pool area was great. Location was close to restaurants and trolley pick-up.
Thank you so much for your feedback.
I hope to host you again soon.
Barbara Gusman / IPG TEAM
Ft. Myers getaway
The condo is a corner unit on the 4th floor with four bedrooms and three bathrooms. The furnishings are very nice and overall a spacious unit. The kitchen and bathrooms are somewhat dated but very functional. We read other reviews before our trip and we too needed to shop for paper towels, dish soap, dish washing sponge, toilet paper, dishwasher soap, hand soap, coffee filters and laundry soap. The pool is huge and very clean. We had a couple minor maintenance issues and management was very responsive. If you're a beach person and want to spend a good deal of time there this location isn't the best. You have to walk down the street and cross over then make your way a couple hundred yards to the beach. With kids and toys it will be a chore. Overall we had a nice stay but we did a fair amount of driving to get to some restaurants and to explore the areas of Naples and Captiva & Sanibel Islands.
Thank you for your feedback! Please keep in mind that our properties are self-catering vacation rentals. We supply one roll of toilet paper per bathroom and one trash bag per trash can, as well as one small bar of soap per bathroom. We do hope you choose to stay with us again in the future!
Great condo Great location
We really enjoyed our time.
Be aware that very few amenities were provided like dishwasher cleaner, an extra garbage bag, paper towel - toilet paper- there was no extra toilet paper. It would have been nice to have a courtesy hand soap in each bathroom.
Towels were plentiful and clean.
We did have a serious communication problem with the management company.
Minor repairs need to be made on downstairs shower and the upstairs shower handles.
Thank you for your feedback. All of our homes are self-catering. We only provide one toilet paper roll per bathroom, one paper towel roll for the kitchen, garbage bags for each trash can in the home, etc. Each guest is provided with the home's property manager phone number, our office phone number, our office email as well as 24/7 afterhours staff to assist them with any maintenance requests during their stay. The home has had a deep cleaning since this guests stay and repairs have been done to the shower tiles and shower handles for future guests. We do appreciate any and all feedback d hope that you stay with us again in the future.
Property was great, the beaches was a wash due to the Red Tide
The property was great, it was spacious and clean, and it had every thing we needed, we give it 5 stars.
Thank goodness for the large pool. I rated it a 2 star because of the dead fishy smell from the marina next door caused by the red tide.
As for the beaches, we were unable to even walk close to it because of horrible smell from all the dead fishes caused by the red tide. We had to find alternative activities for the kids because the beaches where a no go. We had to resort to spending more on location like gametime, zoomers, and the movies because the beaches was a wash.
Thank you for your feedback. Our agents have been reaching out personally to all of our guests to advise of the current conditions of the red tide. I am sorry to hear that it affected your stay this much. However, we are happy to know that you enjoyed your stay within the home itself. We hope that you choose us again in the future once the red tide subsides.
Okay but not great
Not as easy to get to the beach as we originally thought. You have to drive down to the public access point. Also very loud at night. People standing on their balcony directly below us or in the pool were very loud. Very inconvenient with small kids!
Thank you very much for your feedback! There is beach access,directly across the street. There is a shared (with Bella Lago) crosswalk that leads to a pathway across the street. The pathway will take you straight to the beach. I do apologize that the other vacationers were not respectful and considerate of you or other guests. That is very disappointing to hear. We do hope that you choose to stay with us again!