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< 2 Mi to Dollywood! Hot Tub Hideaway in Smokies

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Sevierville Vacation Rental | 2BR | 2BA | 1,008 Sq Ft | 1 Step to Enter
Private Deck
Private Hot Tub
Great Room | Queen Sleeper Sofa | Free WiFi | Gas Fireplace | Cable TV
Living area

Reviews

9.2 out of 10
Wonderful
2 bedrooms2 bathroomsSleeps 100

Popular amenities

  • Heated pool
  • Spa pool on site
  • Onsite parking available
  • Kitchen
  • Washing machine
  • Air-conditioning

Explore the area

View map
Sevierville, TN
  • Place, Parrot Mountain and Gardens
    ‪4 min drive‬
  • Place, Island at Pigeon Forge
    ‪10 min drive‬
  • Place, Titanic Museum
    ‪11 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪59 min drive‬

Rooms & beds

2 bedrooms (sleeps 100)

Additional Sleeping (Great Room)

1 Double Sofa Bed

Bedroom 1

1 King Bed

Bedroom 2

1 Queen Bed

2 bathrooms

Full Bathroom

Full Bathroom

Spaces

Deck or patio
Porch or lanai
Kitchen
Balcony

About this property

< 2 Mi to Dollywood! Hot Tub Hideaway in Smokies

Hidden Springs Resort Pool | Cozy Nights Fireside | Cookout Ready | 14 Mi to Smoky Mountain Nat’l Park

Searching for a scenic hillside sanctuary with loved ones or ready to explore the best of the Smokies? This Sevierville vacation rental is waiting to welcome you home! Fuel your morning with fresh coffee on the deck, then browse local shops at The Island, chase thrills at Dollywood, or explore Gatlinburg. Time to slow down? Enjoy a soothing soak in the hot tub. Make mountain memories today!

-- THE PROPERTY --

HIDDEN SPRINGS RESORT AMENITIES
- Indoor pool (closed January 7-March 2026)

OUTDOOR LIVING
- Furnished deck w/ porch swing
- Private hot tub
- Charcoal grill
- Wooded views

INDOOR LIVING
- Open-concept layout
- Gas fireplace
- 6-person dining table
- 3 cable TVs, DVD player
- Air hockey table
- Jetted tub (bedroom 1)
- Books

KITCHEN
- Refrigerator, stove/oven, dishwasher, microwave
- Cooking basics, dishware & flatware
- Drip coffee maker, toaster

ACCESSIBILITY
- Single-story cabin, 1 step to enter

PARKING
- Driveway (1-2 vehicles)

-- THE LOCATION --

- Quiet wooded location near hiking, dining, shopping & amusement parks
- Under 2 miles to Dollywood
- 5-6 miles to The Island in Pigeon Forge, Alcatraz East Crime Museum, Rainforest Adventures Discovery Zoo, Hollywood Wax Museum & Titanic Museum
- 7 miles to Smoky Mountain Alpine Coaster & downtown Sevierville
- 11 miles to Ripley's Aquarium of the Smokies, Gatlinburg Skylift Park & Gatlinburg Space Needle
- 14 miles to Ober Gatlinburg & Smoky Mountain Nat’l Park

-- REST EASY WITH US --

Evolve makes it easy to find and book properties you'll never want to leave. You can relax knowing that our properties will always be ready for you and that we'll answer the phone 24/7. Even better, if anything is off about your stay, we'll make it right. You can count on our homes and our people to make you feel welcome — because we know what vacation means to you.

-- POLICIES --

- No smoking
- No pets allowed
- No events, parties, or large gatherings
- Additional fees and taxes may apply
- Photo ID may be required upon check-in
- Please observe quiet hours after 10:00 PM

ADDITIONAL INFORMATION
- This single-story cabin requires 1 step to enter
- This property is best suited for 4 adults and up to 2 children
- The indoor community pool will be closed from January 7 to early March 2026 for annual maintenance this year and every year going forward until further notice
- Your safety matters. This property features 1 exterior security camera on the left side of the front porch under the roof. The camera is outward facing and does not look into any interior spaces. The camera records video and sound when motion is detected by the device for up to 15 seconds. The camera is not actively monitored when guests are in residence

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House Rules

Check in after 4:00 PM
Minimum age to rent: 25
Check out before 11:00 AM
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Children

Children allowed: ages 0–17
default

Events

No events allowed
default

Pets

No pets allowed
default

Smoking

Smoking is not permitted

Important information

You need to know

Property # 4276059
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher

About the area

Sevierville

Sevierville is home to this cabin. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's popular attractions include Dollywood and Dollywood's Splash Country. Ripley's Aquarium of the Smokies and Wild Bear Falls Indoor Water Park are not to be missed. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
View more Cabin rentals in SeviervilleOpens in a new window
Map
Sevierville, TN

What's nearby

  • Parrot Mountain and Gardens - 4 min drive - 2.1 km
  • Dolly Parton's Stampede Dinner Attraction - 7 min drive - 6.4 km
  • LeConte Center at Pigeon Forge - 8 min drive - 7.7 km
  • Island at Pigeon Forge - 10 min drive - 8.7 km
  • Titanic Museum - 11 min drive - 12.4 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 60 min drive

Restaurants

  • ‪Spotlight Bakery - ‬11 min drive
  • ‪The Grist Mill Cinnamon Bread - ‬13 min drive
  • ‪Aunt Granny's - ‬11 min drive
  • ‪Sweet Shoppe Candy Kitchen - ‬10 min drive
  • ‪The Front Porch Cafe - ‬11 min drive

Frequently asked questions

Is < 2 Mi to Dollywood! Hot Tub Hideaway in Smokies pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at < 2 Mi to Dollywood! Hot Tub Hideaway in Smokies?

As of 11 May 2026, prices found for a 1-night stay for 2 adults at < 2 Mi to Dollywood! Hot Tub Hideaway in Smokies on 26 July 2026 start from AU$201, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at < 2 Mi to Dollywood! Hot Tub Hideaway in Smokies?

On-site parking is available at the property.

What time is check-in at < 2 Mi to Dollywood! Hot Tub Hideaway in Smokies?

Check-in begins at 4:00 PM.

What time is check-out at < 2 Mi to Dollywood! Hot Tub Hideaway in Smokies?

Checkout is at 11:00 AM.

Where is < 2 Mi to Dollywood! Hot Tub Hideaway in Smokies located?

Situated in Sevierville, this cabin is 1.4 mi (2.2 km) from Parrot Mountain and Gardens and 2.9 mi (4.6 km) from Dollywood. Dollywood's Splash Country and Rocky Top Mountain Coaster are also within 3 miles (5 km).

Reviews

9.2

Wonderful

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 49 out of 67 reviews
Rating 8 - Good. 8 out of 67 reviews
Rating 6 - Okay. 6 out of 67 reviews
Rating 4 - Poor. 3 out of 67 reviews
Rating 2 - Terrible. 1 out of 67 reviews

8.8/10

Cleanliness

10/10

Property conditions & facilities

9.6/10

Check-in

9.2/10

Communication

10/10

Location

9.4/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Anthony W.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Kleen cabin. Responsive host. Clean hot tub.
Stayed 2 nights in Mar 2026
Response from VrboOwner on 12 Apr 2026
Thanks so much, Anthony! So glad you liked it. Please come again.
Verified

10/10 Excellent

Holly S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Very Clean and Good Location

This property was very clean and well maintained, it placed us in the perfect location to visit Dollywood and Pigeon Forge/Sevierville with little traffic. The host communicated very well and left plenty of information about the Check in and out process as well as cabin appliances and surrounding area information.
Stayed 6 nights in Jun 2025
Response from VrboOwner on 27 July 2025
Thank you so much, Joshua, for your thoughtful review! I will definitely pass along your comment about the cabin's cleanliness to my housekeepers. They work extremely hard and will be thrilled to know that their efforts are appreciated. I'm glad you enjoyed some of the many family-friendly things to do around Pigeon Forge and hope that you'll come back again soon!
From a partner site

10/10 Excellent

Tim

Excellent!!

This was our second time this stay here.we came last year for the jeep invasion and again this year. Everything was clean and had everything we needed. Hot tub was great also. Was close to everything and was quiet. Definitely recommend it.
Response from VrboOwner on 3 Sept 2025
Thanks so much, Tim, for the nice review! I'm so happy that you chose to stay at my little cabin again. Hopefully, you'll come back for the next Jeep Invasion and make it a tradition.
Verified

10/10 Excellent

Lance A.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect Cabin

It was a perfect location to access everything in Pigeon Forge and Sevierville without having to travel the parkway. Easy access to cabin and perfect for 2-4 people
Stayed 5 nights in Apr 2025
Response from VrboOwner on 27 Apr 2025
From the owner: "Thank you, Lance! The convenient location, not too near and not too far, is what attracted me to this cabin, too. I'm so glad you found it accessible and enjoyable, and I hope you'll come back again!"
Verified

10/10 Excellent

Kena G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Birthday

We had a great stay! The place was awesome!! We will definitely stay again!!
Stayed 3 nights in Nov 2021
Response from VrboOwner on 28 Dec 2021
Hi Kena, this homeowner has asked us to pass along the following response: "Thank you so much for taking the time to write a review! I'm so very glad you enjoyed your stay and hope you'll come again soon."
Verified

10/10 Excellent

Erin C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great Cabin!

The cabin was just what we were expecting. Clean and comfy, while being just minutes away from all of the attractions. (right next to Parrot Mountain, a hidden gem) Will definitely stay here again. Not too steep in the mountains either!
Stayed 5 nights in Jul 2019
Verified

8/10 Good

Ramon Q.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Awesome

It was such a great place.. We really love the cabin and the neighborhood..If you are looking to have a beautiful experience, don't hesitate to call them and book your vacation here.
Stayed 3 nights in Jan 2023
Response from VrboOwner on 28 Feb 2023
From the owner: "Thank you so much for your kind words, Ramon! I hope you will come back and visit us again soon!"
From a partner site

10/10 Excellent

Heidi Smart

Girls weekend trip!

It was a much needed getaway. We relaxed and took in the beauty of nature all around us. The cabin had no issues and the hot tub was amazing late at night. Thank you for allowing us to enjoy your happy place.
Response from VrboOwner on 8 July 2023
From the owner: "Thank you, Heidi. I am so glad you were able to enjoy some R&R at Two Feathers! Please come back the next time you need to get away from it all."
From a partner site

10/10 Excellent

Deborah

Two feathers cabin

Our stay was absolutely awesome. About 30 minutes after arriving we seen a mama bear and 3 babies. The cabin was perfect, very clean and had everything we needed. My only regret is we were so busy we didn't get to enjoy the cabin as much as I would have liked. The location is perfect. Close to pigeon forge and sevierville and still quietly tucked in the mountain side. The owner sent us a text before we arrived which was very welcoming. I will definitely book two feathers next time I'm in sevierville if it’s available. Thank you for a wonderful stay.
Response from VrboOwner on 31 Oct 2024
From the owner: "Thank you so much, Deborah, for taking the time to write such a kind review! I'm so glad the cabin was to your liking! A mama bear and three cubs!?! That's wonderful! Viewing bears (from a safe distance!) is always a major highlight of any trip to the Smokies, though I cannot guarantee it as a regular amenity. You ladies were great guests! I hope you will come back soon!"
Verified

10/10 Excellent

Verified traveller

The cabin was located in a peaceful beautiful setting and still close to all the attractions.

The cabin was clean and included all the amenities that were listed. The only complaint we have is the pull out bed in couch was horribly uncomfortable with a POOR mattress that when you lay in it all you feel is the metal frame. Had to readjust sleeping arrangements. Cabin NOT SET UP to sleep 6.
Stayed 3 nights in Jun 2018
Response from VrboOwner on 21 Mar 2020
Thank you for the feedback! We are glad that overall you enjoyed your stay. We have brought this to the homeowner's attention, and they have replaced the sleeper sofa with a brand new, commercial grade sleeper sofa. Thank you again for letting us know. Best, The Evolve Team
Verified

8/10 Good

Bambi W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great stay with awesome communication!

Loved the fact the owner stayed in contact with us after being notified the WiFi and electricity were out due to a down power line. The chest with “extras” with things like detergent, extra paper towels, trash bags ect was definitely appreciated! If you could add a grill lighter to the chest, it would definitely be helpful. I think more towels/wash cloths would be great to keep from having to pretty much wash and dry them almost daily. Our only complaint were the beds in both bedrooms. I think the master had a topper to try and make it more comfortable but you could definitely see the bow in the bed and the other bed you could feel the springs. Neither made for a good night sleep. Thank you for sharing your beautiful cabin with us!
Stayed 4 nights in May 2025
Response from VrboOwner on 3 June 2025
Thank you so much for your feedback, Bambi. I appreciate it! I'm glad you found the little "extras" convenient. Housekeeping usually puts out lots of towels and wash cloths, but I'll mention to them that you wanted more. As far as the mattresses are concerned, it's unfortunately very difficult to please everyone. Some guests prefer very soft. Others want very firm - and everything in between. The mattress in the main bedroom is relatively new. I ordered a commercial-grade grade extra-firm mattress and then added a mattress topper to keep it from being too hard. I'm so sorry that they weren't comfortable for you! I'm very happy, however, that you enjoyed your stay overall.
Verified

8/10 Good

Shaun T.

Liked: Check-in, communication, location, listing accuracy
Disliked: Cleanliness

Cabin was great, but could use a good deep cleaning

The layout of the cabin and location was perfect for our family of four with young children. Everything was as advertised. The location is great, and our family enjoyed the indoor pool, as well as the hot tub on the back deck. We did feel the cabin was not as clean as it could be. There was build up of dust on the doors and cabinet doors. When we went to give our children a bath, the tub had a layer of dust as well. We felt it was important to mention because if I was the owner, and was utilizing a cleaning service, I would want to know. If the cleanliness was addressed, I would stay here again.
Stayed 6 nights in Mar 2023
Response from VrboOwner on 15 May 2023
From the owner: "Thank you, Shaun, for the feedback. I'm glad you enjoyed your stay at the cabin, and I will address these issues with my housekeeper right away."
From a partner site

4/10 Poor

Fran

cabin review

The cabin was cozy but definitely needs some updates. The couch was extremely uncomfortable, the carpeting in the master bedroom was filthy and needs to be replaced or cleaned, rugs on bathroom floor in master bath were dirty. The hot tub did not work, got to 78 degrees and the jets didn't work. The timer on the fireplace did not move set it for 30 minutes and it never shut off. Windows need cleaning, the overall cabin needs a very deep clean and sanitize.
Response from VrboOwner on 5 Dec 2022
Hi Fran, after going over your feedback with the homeowner, they wanted to share the following: -We always look to provide guests with the best experience at our home. Thanks for bringing this to our attention and we sincerely apologize for the cleanliness issues since this is not consistent with our expectations. We have scheduled a deep cleaning to help improve the overall cleanliness of the home and will be cleaning the exterior windows as weather permits -Based on your feedback we have been working on renovating the home, we replaced the carpet with new flooring, new furniture, new curtains valances throughout the cabin, and changed the appearance overall so we can ensure our high standards are being met and exceeded -We inspected the fireplace timer one is working properly, and the other was replaced and shouldn't be a concern for future guests -The hot tub is 100% working and serviced weekly. We wish we had known you had concerns about this during your stay so we could have checked on it for you -The safety of our guests will always be our highest priority. There are a couple of areas where the back deck needed some repair. The deck is complete to ensure this issue does not recur for future travelers We have taken care of these concerns and will make sure nothing will be overlooked moving forward. Thank you for your feedback and for your stay!
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, property conditions & facilities, communication
Wonderful little cabin. We received all check-in information prior to arrival and had no issues. The cabin was clean and quaint. Well basic necessities are provided, travelers should know: there are no things such as salt and pepper, Kleenex, etc provided. There are only two rules of toilet paper and towels for each bathroom and no housekeeping. While all of this is reasonable, having flown to Tennessee we were not prepared and had limited options. We have stayed in many vacation rentals and often they have basic condiments, lots of towels etc We purchased all we needed, including more towels, but ended up having to leave so much behind as we were flying. There were no lawn chairs or outside tables that allowed you to enjoy the outdoors, just the porch swing on the back deck. We also had to purchase charcoal etc in order to use the supplied barbecue. The pool was great, clean and always open, everyone seemed to respect the rules and times. Dollywood is literally just down the road and get to here and see the fireworks every night. We did have neighbors leave and there are trash was not emptied from the bins so there were bears in it the next morning. I do suggest minding the rules with food, trash etc because the bears are everywhere. 😁
Stayed 7 nights in Jul 2022
Verified

10/10 Excellent

Christal S.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice and pleasant stay

We enjoyed our time there.
Stayed 4 nights in Jun 2022
Verified

10/10 Excellent

Tina F.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Cabin close to Dollywood

Nice cabin, very convenient to Dollywood and Pigeon Forge
Stayed 3 nights in Apr 2022
Response from VrboOwner on 26 May 2022
From the owners: "Thank you for your review, Tina. We're so glad you enjoyed it!"
Verified

4/10 Poor

Sandra S.

Liked: Location
Disliked: Cleanliness, communication, listing accuracy

Needs TLC

We travel to Pigeon Forge frequently and have stayed in many different cabins. This one was by far the worst! No light was left on for our PM arrival. The cabin had an old stale odor every time you entered. The curtains were literally coated with dust!!! Ceiling fans were also coated with dust. Windows that should have provided a view were dirty. Hot tub was not the one shown in pictures and was VERY SMALL! 2 people max and that was pushing it!! Stove is very basic and does not work well. Electricity seems to have issues. Plugs wouldn't stay in sockets and hair dryer became dangerously hot within a few minutes. If you want to relax by the fire, good luck! There is not a single comfortable seat in the place! One couch and by far the most uncomfortable couch I have ever sat on. Bulky table at couch made walking through the room nearly impossible. Fire place glass was not clean and timer worked spuraticly. Jacuzzi Tub was a nightmare. The push button fell off the first time we tried to use it! Be careful! No slip guards in tub or showers and no handles! The carpet in the master bedroom was nasty. Air hockey table was not the same as pictured. The whole table and accessories were in very bad shape. We were only provided with two trash bags. The bars of soap were smaller and thinner than a domino!! Towes....let's just say if you dare to stay here....bring your own! Some of ours had holes in them and they were all very thin and abrasive. Hand me downs from a cheap hotel would be my guess! Poor lighting made it difficult to see after sundown. We will not return to this cabin nor will we recommend it to anyone. We have stayed at others in Hidden Springs Resort and have never had a problem until our nightmare at Two Feathers! Save yourselves from this train wreck and choose another place to spend your money and your time!
Stayed 4 nights in Nov 2021
Response from VrboOwner on 27 Dec 2021
Hi Sandra, we want all of our guests to rest easy when they stay with us, and we're sorry that you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following: - We use a professional cleaning company that does a thorough job of preparing the home between guests. Our cleaners can confirm that the cabin does not have an odor. The windows have a few spider webs at the very top on the outside, and we have plans to address that in the Spring. While the cleaners clean and sanitize the cabin before each guest's stay, they will look into the other cleanliness concerns mentioned and address any necessary items. - We recently installed a new hot tub, which is an upgrade from the previous one and it seats four people. We also upgraded the air hockey table. We will look into getting photos added of the new amenities to our listing. - The couch is only a few years old, and it has no issues, but we're sorry it did not meet your comfort preference. The coffee table is a standard size and as advertised. - The jacuzzi tub button can pop out at times, but it can easily be put back on. We have discussed this issue with plumbers, and we're working to get it repaired. Unfortunately, it is a specialized item, and it is taking longer to fix than anticipated. However, it's a minor issue and the jacuzzi still works properly. - The cleaners provide luxury towels, and they would never leave a guest a towel with holes in them. - There is ample overhead lighting and accent lighting in both the common rooms and bedrooms including, ceiling fans with lights, table lamps, a light over the sink, a light over the stove, a track light in the kitchen. Thanks for taking the time to leave a review.
Verified

8/10 Good

Kayla W.

Liked: Cleanliness, communication, location, listing accuracy

Comfortable

This cabin was very nice and close to everything!!! easy to get to and a great view! I would definitely stay here again.
Stayed 2 nights in Nov 2021
Response from VrboOwner on 3 Jan 2022
Owner's Response: "Thank you so much for taking the time to write a review! I'm so glad you enjoyed your stay, and I do hope that you will come to stay with us again!"
From a partner site

10/10 Excellent

Paul

Lovely Cabin in the Woods

We just returned from an awesome stay in this cabin in the woods. It is in the perfect setting, easy access to Dollywood as well as all the amenities that the area has to offer. It was ideal for two couples traveling together. All on a single floor and the bedrooms are divided to each end of the cabin for privacy. The beds were comfortable and the place was immaculately clean. There were lots of personal touches that made you feel right at home. The back deck was awesome with a porch swing, table and chairs for a meal in the outdoors and the Hot Tub was heavenly. We are already planning our next trip.
Response from VrboOwner on 12 May 2022
Hi Paul, this homeowner has asked us to pass along the following response: "Thank you so much for taking the time to write such a thoughtful review. I'm so glad you were comfortable and enjoyed your stay in the Smokies!"
Verified

10/10 Excellent

Mercedes L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Truly relaxing

There was 5 of us to stay in this cabin.. it was very spacious and sitting on the back porch was truly relaxing from the swing & the hot tub!
Stayed 4 nights in Jul 2021
Verified

10/10 Excellent

Brandi L.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great location

This was a nice little cabin. My only complaint would be the floor they really need a good mopping our feet was black a little while after walking around in there but other than that we enjoyed our stay and we loved being close to dollywood.
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

Dean W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Beautiful Place

This place was a nice place, not that far from the strip or anything else.
Stayed 3 nights in May 2021
From a partner site

10/10 Excellent

Jordan

Nice for 2 couples

The cabin is setup perfectly for two couples. There are two bedrooms, each with it's own bath. A couple of things I would suggest. #1. Bigger hot tub. I know it is new, but it was a tight squeeze for 4 adults. You better be good friends with whoever is in the hot tub, haha. #2. Bigger TV in Living Room. The TV in the living room is pretty small (27"?). A cheap 50"+ TV would be great when winding down for the night. Other than that, it was a great trip and a great cabin.
From a partner site

6/10 Okay

Adam

Nice and Comfortable

The cabin is a nice quiet place perfect for relaxing! It was clean. I only gave 3 stars because the tv remote did not work for the tv, the sleeper couch is on its last leg meaning you can feel every bar in it when you sit or lay on it, and it the mattress in the master bedroom is way over due to be replaced as it was like sleeping in a canoe! I am writing this not to bash the cabin or owner but just to help identify areas that need addressed, it was still a great place to stay and I would stay again.
Response from VrboOwner on 23 Apr 2021
Hi Adam, we followed up with the homeowner after reading your feedback, and they wanted to share the following: "Thank you so much for taking the time to write a review and for calling these issues to my attention. I was aware of the remote and had contacted our service provider who relayed that with minor troubleshooting, the issue could be resolved. I left you a voicemail about this, but I'm so sorry we couldn't connect to fix it during your stay. The sleeper sofa is less than 3 years old; that being said, I agree that sleeper sofas are not particularly comfortable to sleep on. I visit the cabin a couple of times a year and was there in October 2020. We didn't notice any issue with the mattress in the master bedroom at that time, however, it may have been subjected to some wear and tear since then. I will certainly look into having it replaced." Thank you for providing such helpful feedback, we’re glad to hear that you had an overall enjoyable stay!
Verified

2/10 Terrible

Cindy M.

Liked: Check-in, location, listing accuracy
Disliked: Communication

Not again

The cabin wasn’t all that bad but it could have used more cleaning. There was a lot of dust and debris on the floors. The inside windows at the deck were nasty. I contacted the number given for any concerns and was informed the windows are only cleaned twice a year. I can understand that for the outside windows but this was on the inside. With Covid going on the inside lower windows should definitely have been cleaned. The master bedroom had no remote to the tv. I was told by the cleaners it hadn’t been ordered then the owner told vurbo it had been ordered I have emails to verify this. I would not rent this cabin again because of the lack of cleanliness on the windows and some of the floors but mostly because of the attitude of Joe who was supposed to be helpful.
Stayed 3 nights in Mar 2021
Response from VrboOwner on 31 Mar 2021
Hi Cindy, the homeowner would like to share the following: "Thank you for taking the time to write a review and calling these issues to my attention. Guests are my eyes and ears at the cabin when I'm not there. As you can see by the 5-star reviews, both before and after your stay, I hadn't been informed that the cabin wasn't clean. Joe contacted me immediately on the day you checked in, to let me know that you had mentioned dirty windows and a missing remote. Because we sometimes get splatter from those mountain rain showers, we thought you meant the outside of the windows. (I usually also wash windows when I'm at the cabin.) I tried to contact you several times to follow up on your concerns and left a message with my phone number. Unfortunately, I wasn't able to get a hold of you to arrange for further cleaning (didn't want to send someone without your knowledge or permission), and you didn't call me back. I also asked Evolve to reach out to you, which they did. We take guest input very seriously, and I know that Joe works very hard and prides himself on doing an excellent job. (It's my fault that he was unaware I had ordered a replacement remote. I should have informed him.) I am so sorry that your experience of the cabin didn't rise to the level of that of my other guests!"

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