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Hearthstone Lodge by Bear Country

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Exterior
Balcony
Exterior
Lobby
Fitness facility

Reviews

8.2 out of 10
Very good
8 bedrooms1 bathroom

Popular amenities

  • Spa pool
  • Kitchen
  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Parking available

Explore the area

View map
3170 Creekside Way, Sun Peaks, BC, V0E 5N0
  • Place, Sun Peaks Resort
    ‪1 min walk‬
  • Place, Sun Peaks Golf Course
    ‪1 min walk‬
  • Place, Platter Lift Ski Lift
    ‪1 min walk‬
  • Airport, Kamloops, BC (YKA)
    ‪52 min drive‬

Rooms & beds

8 bedrooms

1 bathroom

Price is avg per night

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About this property

Hearthstone Lodge by Bear Country

Ski into Hearthstone Lodge by Bear Country, where you can enjoy a drink at the bar/lounge and take advantage of amenities such as ski storage and complimentary wireless Internet access.
Hearthstone Lodge by Bear Country offers 70 accommodations with DVD players and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. 32-inch LCD televisions come with digital channels. Accommodation at this 3-star resort has kitchenettes with full-sized fridge/freezers, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Sun Peaks resort provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply).

2 hot tubs are on site. Other recreational amenities include ski-in/ski-out access.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Hot tub
Kitchen
Free WiFi
Restaurant
Laundry
Parking available

House Rules

Check in after 4:00 PM
Minimum age to rent: 21
Check out before 10 AM
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Pets

No pets allowed, service animals permitted
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Smoking

Smoking is not permitted

Important information

Optional extras

  • Self-parking fee: CAD 15.75 per night
  • Late check-out fee: CAD 50.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Is Hearthstone Lodge by Bear Country pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hearthstone Lodge by Bear Country?

Self-parking is available for CAD 15.75 per night.

What time is check-in at Hearthstone Lodge by Bear Country?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Hearthstone Lodge by Bear Country?

Checkout is at 10 AM. Late checkout is available for CAD 50.00.

Where is Hearthstone Lodge by Bear Country located?

Located in the mountains, this ski-in/ski-out resort in Village Center is within a 5-minute walk of Sun Peaks Golf Course and Sun Peaks Resort, and is convenient for winter sports, such as cross-country skiing and skiing lessons. Platter Lift Ski Lift and Morrisey Platter Ski Lift are just steps away.

Hearthstone Lodge by Bear Country Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 87 out of 252 reviews
Rating 8 - Good. 115 out of 252 reviews
Rating 6 - Okay. 38 out of 252 reviews
Rating 4 - Poor. 8 out of 252 reviews
Rating 2 - Terrible. 4 out of 252 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

10/10

Check-in

10/10

Communication

10/10

Location

10/10

Listing accuracy

Reviews

Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to everything, mountain bike storage.
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was amazing
Stayed 2 nights in Jul 2022
Verified

8/10 Good

HYEYEON

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unfriendly staffs. Other than that, everything was good.
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Jo-ana

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The room was very hot and the bed was unusably hard. We rented a king bed and had to sleep on the pull out as the mattress was like a rock
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Minh

Liked: Cleanliness, amenities, property conditions & facilities
There is no staff during office hour or maybe it is off season
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Wincell

Liked: Cleanliness
There was no one at the front desk when we got there. It was an inconvenience for us to phone them then they didn’t answer, and tried it again and again. For the third time, they finally answer and told them we need to check in. We requested more coffee but that never came. We stayed 2 nights. Room is clean otherwise, plus spacious and there’s kitchenette so that’s a plus.
Stayed 2 nights in May 2022
Verified

6/10 Okay

Lori

Liked: Cleanliness
This property is well situated in Sunpeaks Village, in the midst of all the shops and close to the primary ski lifts, golf course and other amenities. Front desk staff were friendly but the back office person (?manager) was quite dismissive and not very willing to respond to questions or address concerns. The suite was spacious, clean and comfortable. There is seating for 4-5, plus the dinette. There is no air conditioning, so the unit was very hot, in spite of a recent dip in temperature. Parking is underground, and well lighted, and BC fragrant. This location needs to repair its ice machines. We did not use the hot tub. Pets are not permitted at this facility. It was good value, but there are other locations in the village that step up their hospitality a bit better.
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Josee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le stationnement était payant.
Stayed 2 nights in May 2022
Verified

6/10 Okay

Man

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location of this hotel has a huge advantage for skiers. Hotel is old but clean. Only one elevator in peak hours made waiting time long especially you have luggages for check out. I used stairs most of the time during my stay and they are bright and clean.
Stayed 2 nights in Mar 2022
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, Queen loft rooms have lots a space for 2 people.
Stayed 2 nights in Mar 2022
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of the village, close to everything. Very easy to ski in, and out.
Stayed 3 nights in Feb 2022
Verified

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and welcoming staff. Hotel is in the perfect spot and a great space for families!
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Good stay - would come again

Strategic location, easy to ski on and off the hill. The suite we had was well-appointed and we found the bed to be very comfortable. We were facing the street and it was quiet.
Stayed 3 nights in Jan 2022
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. nice and close to everything in the village
Stayed 4 nights in Jan 2022
Verified

4/10 Poor

VALERIE

Disliked: Staff & service
We were very disappointed that the manager of the lodge refused a modification of our dates, requested considering the road closures (big detour through Hwy 3), the severe winter conditions (lots of snow on the road, and minus 30 degrees), and the new Covid-19 restrictions implemented 2 days before. Very strict conditions of cancellation. and on their website, they promoted flexible cancellation conditions because of the road closures!
Stayed 5 nights in Dec 2021
Verified

8/10 Good

Todd

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are nice size and the fireplace takes the chill off. It was very cold out when I was there. My room had a handy kitchenette that had all we need except additional garbage bags. The hotels location is fantastic. Easy access to the ski hill, pubs and restaurants. If there was a negative it’s that the front desk isn’t staffed in the evening and when my key to my room stopped working it took 30 minutes to get some help.
Stayed 6 nights in Dec 2021
Verified

6/10 Okay

Akiko

Liked: Cleanliness, property conditions & facilities, room comfort
Not having the front desk open was inconvenient. If that information was provided ahead of time, we would be better prepared to go to other hotel to check in. Keys that were issued didn’t work to open our room was not welcomed, either. Thankfully, the front desk staff from Cahilty came quickly to replace the keys so we didn’t have to go back there.
Stayed 1 night in Nov 2021
Verified

8/10 Good

Maria

Liked: Cleanliness, amenities
The property is very well located right at the village, we stayed at a very quiet time beginning of November so hardly anyone there, not even front desk people ;). We enjoyed the hot tub, walking around the area every day. The room was a bit dated, nothing fancy, it was fine for the price. We enjoyed our stay.
Stayed 3 nights in Nov 2021
Verified

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 1 night in Oct 2021
Verified

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Italian restaurant Capones, is on the hotel premises. Clean, basic room, excellent location in the village and the bed is firm but comfortable
Stayed 3 nights in Oct 2021
Verified

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort

Older but clean and comfortable

Didn’t realize there was no a/c, the room was hot. We were provided with an ancient fan, and the window didn’t open much. Also, the water pipes squealed when having a shower. Otherwise, everything was lovely and very clean.
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great place to stay would come back again.
Stayed 3 nights in Sep 2021
Verified

8/10 Good

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to all the shops and cafes
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved having the kitchen area with a full size fridge, toaster and stove top. There really wasn't any need for a dishwasher, a toaster oven might be nice as well but overall, it sufficed for us.
Stayed 2 nights in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on the village stroll & beside the ski lifts
Stayed 3 nights in Mar 2021