8/10 Good
Valerie S.
22 Aug 2023
Anniversary trip
My husband and I decided to visit Gulf Shores for our 45th anniversary trip we had never been there and heard how beautiful it was. We had a great time there and it is beautiful there. We stayed at Phoenix V unit 711. The staff were very kind and courteous the building was clean and well kept. However our unit was not as described. The floors were the worst, dirty. The area rug in the living room was filthy black. There was ceiling plaster falling in the living room from the day we got there until we left. We ran the Vaccum every day (provided)
The bathroom sink wouldn't drain unless you removed the plug. The carpet in the bedroom was in dire need of a good steam cleaning or replaced.
The washer and dryer were fabulous as was the kitchen!! We would stay again at the Phoenix V but never in that unit again.
Valerie S.
Stayed 7 nights in Aug 2023