I gave this stay 4 out of 5 stars. A couple of hours before our scheduled check in, I received a call letting us know that the original place we booked had experienced a burst pipe. While that was obviously unexpected, the team was quick to offer an alternate property that they said was more spacious and could still accommodate our group.Overall, the replacement worked well for our needs and the location was great. We were able to walk to many places nearby, which made the stay very convenient.That said, it seemed like the alternate unit may not have been fully prepared before our arrival. The cleanliness could have been better, and the back door leading to the staircase was not locking properly when we arrived. Maintenance had to come out to fix it, which caused a bit of a delay and disrupted some plans we already had scheduled.Even with those hiccups, I appreciate that the team worked to accommodate us on short notice after the issue with the original booking. Situations like that are sometimes outside everyone’s control. My only suggestion would be that when guests are moved to a different unit, it would be helpful to do a thorough walkthrough beforehand to ensure everything is clean and fully ready.Overall, it was still a good stay, and we appreciated the effort to make alternate arrangements.