10/10 Excellent
Erica B., Syracuse, Utah
16 Jan 2020
Liked: Cleanliness, check-in, communication, location, listing accuracy
Moab condo
Beautifully appointed condo, fully stocked with everything you could possibly need. There were extra towels and sheets as well as a fully stocked kitchen with spices and cooking gadgets.
During our stay the only 2 issues I had was these:
1. There was instructions that stated dogs were to be left on the patio in the event we left the rental at any time, and that dogs could not be left inside unattended. I understand the rationale however as a "pet friendly" rental this really isn't ok. It was 10 degrees during our visit. I would never leave my animals outside in 10 degree weather. I also wouldn't do that in the summer in Moab where the weather reaches triple digits. My suggestion would be to mandate rental insurance when renting to people with pets if the owners are afraid dogs are going to destroy the property.
2. The door that lead from the garage to the house had the locking mechanism removed with a sign says "please don't lock this door, employees need access." There was literally no way to now secure the door during our stay. That made me really nervous. The condo isn't in a gated community with restricted access and not everyone is comfortable leaving a door unsecure. The front door had a keypad on it. Can't your employees be issued a code for the front door for access rather than removing the entire locking mechanism and removing people's option to secure themselves and their stuff? I definitely feel like that's a more appropriate way to control access to the rental property.
Other than those 2 things, it was an awesome stay and we really enjoyed ourselves
Erica B.
Stayed 4 nights in Dec 2019
