Charming 2-bedroom house in San Francisco

Thank you for your feedback and for noting that you found the home well appointed. I’d like to clarify one point for future guests reading this review. Our home is equipped and permitted for a maximum of four guests. Prior to check-in, we approved a very limited, short visit by a specific number of non-staying guests as a courtesy. Unfortunately, that agreement was exceeded, and the resulting noise made it clear the situation had changed. We strive to be flexible and reasonable, especially during the holidays, and we addressed the matter politely and in person to keep things from escalating. Our goal is always to protect the experience of our guests, our neighbors, and the property itself. We appreciate guests who communicate clearly and respect agreed-upon house guidelines, which helps ensure everyone enjoys a comfortable and relaxed stay.

I want to provide clarity regarding this review. I take great pride in maintaining the home to a high standard and respond quickly when issues arise. In this instance, I was informed by the guest that a toilet was clogged, so I arrived the next morning with my plumber to resolve it promptly. While addressing the maintenance request, I observed that more people were present than were listed on the reservation. Our house rules clearly state that only registered guests are permitted on the property. These policies are in place for safety, insurance coverage, and compliance with local regulations, and they apply consistently to every reservation. I politely asked that the house rules be followed and encouraged the group to enjoy the rest of their stay.