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Citadines Central Xi'an

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Exterior detail
Exterior
Room
Dining
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

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36 Zhubashi Beilin District, Xi'an, Shaanxi, 710002
  • Place, Great Mosque of Xi'an
    ‪7 min walk‬
  • Place, Xi'an City Walls
    ‪13 min walk‬
  • Place, Xi'an Bell Tower
    ‪15 min walk‬
  • Airport, Xi'an (XIY-Xianyang Intl.)
    ‪29 min drive‬

Rooms & beds

Spaces

Separate dining area
Garden
Price is avg per night

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About the area

Xi'an

Located in Xi’an City Center, a neighbourhood in Xi'an, Citadines Central Xi'an is in the entertainment district and near a metro station. European Alley and Culture and Arts Hall of Qin and Han Dynasty are local attractions and those in the mood for shopping can visit Tang West Market and Golden Eagle. Looking to enjoy an event or a game while in town? See what's happening at Jiaodaruisun Stadium or Shaanxi Sport Training Center.

What's nearby

  • Great Mosque of Xi'an - 7 min walk - 0.6 km
  • Drum Tower - 11 min walk - 1.0 km
  • Xi'an City Walls - 13 min walk - 1.1 km
  • Xi'an Bell Tower - 15 min walk - 1.3 km
  • Northwest University - 17 min walk - 1.5 km

Getting around

  • Zhonglou Station - 12 min walk
  • Xi'an West Railway Station - 14 min drive
  • Xi'an (XIY-Xianyang Intl.) - 46 min drive

Restaurants

  • ‪面麵面 - ‬1 min walk
  • ‪McDonald's (麦当劳) - ‬5 min walk
  • ‪同盛祥 - ‬9 min walk
  • ‪德福巷 - ‬5 min walk
  • ‪樊记腊汁肉 - ‬1 min walk

About this property

Citadines Central Xi'an

An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a business centre and conference space.
Citadines Central Xi'an offers 118 accommodations with DVD players and laptop-compatible safes. This accommodation is furnished with single sofa beds. Beds feature down duvets. 29-inch LCD televisions come with satellite channels. Accommodation at this 4.5-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

This Xi'an hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Pool
Parking included
Free WiFi
Restaurant
Air conditioning
Gym

House Rules

Check in after 2 PM
Minimum age to rent: 18
Check out before noon
default

Pets

No pets allowed
default

Smoking

Smoking is not permitted

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 38 per person
  • Airport shuttle fee: CNY 220 per vehicle (one-way)
  • Rollaway bed fee: CNY 120 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Citadines Central Xi'an have a pool?

Yes, this property has an indoor pool.

Is Citadines Central Xi'an pet-friendly?

No, pets are not allowed at this property.

How much is parking at Citadines Central Xi'an?

Self-parking is free at this property.

What time is check-in at Citadines Central Xi'an?

Check-in begins at 2 PM.

What time is check-out at Citadines Central Xi'an?

Checkout is at noon.

Does Citadines Central Xi'an provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 220 per vehicle applies.

Where is Citadines Central Xi'an located?

Located in Xi’an City Center, this luxury hotel is within a 10-minute walk of Xi'an Town's God Temple, European Alley, and Drum Tower. Ancient Folk House and Tianshuijing Catholic Church are also within 15 minutes. Zhonglou Station is 12 minutes by foot and Yongningmen Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Citadines Central Xi'an Reviews

Reviews

8.2

Very good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 252 out of 769 reviews
Rating 8 - Good. 382 out of 769 reviews
Rating 6 - Okay. 99 out of 769 reviews
Rating 4 - Poor. 27 out of 769 reviews
Rating 2 - Terrible. 9 out of 769 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was great.Near the Muslim Quarter.The studio was huge modern and very clean.Hieever, the view is not great and the breakfast is so so..
Stayed 3 nights in Nov 2018
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, friendly helpful staff! All facilitiez
Stayed 1 night in Nov 2018
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The décor of the Citadines Hotel is a little dated but very clean, very central and very welcoming. Breakfast and dinner meals were excellent, even for vegetarians. Our apartment, which was on the 7th floor, had a small kitchen, a large sitting room, and an adjoining bedroom with separate shower and toilet. From our window we had a wonderful view of the Drum Tower fully lit at night. We were just a 2-3-minute walk from the vibrant, colourful – and noisy – Muslim Quarter, the spectacular Great Mosque and Xian’s excellent subway trains. It was great having washing and drying machines available on site, as we travel light and do washing at least once a week while on holidays. The rooftop garden gave great views of the city, and we even made use of the very large pool table upstairs. The staff were all friendly and helpful. We would highly recommend this hotel to anyone visiting Xian.
Stayed 5 nights in Sep 2018
Verified

8/10 Good

Erez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About two months preior my booked date, I'd got a message from the hotel (Citadines Central Xian) that the it is going to be renovated and will be closed during the time I booked. They suggested me to choose any hotel from their chain with the same price. I choose Citadines Xingqing Palace Xian. the hotel is good, I had smooth check in, the staff was friendly and had good English, breakfast was OK (mostly Chinese breakfast with few western choices)
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Masato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

清潔なホテル

部屋はとても清潔で快適でした。 周辺のローカルレストランも豊富でリーズナブルな滞在が出来ました。 また利用したいと思います。
Stayed 4 nights in Oct 2018
Verified

6/10 Okay

Verified traveller

The location is close to attraction and metro station. However, the towels and bedsheet/quilt in the room would need some improvement since they look worn out. Breakfast is very limited.
Stayed 2 nights in Oct 2018
Verified

6/10 Okay

Henry

Disliked: Property conditions & facilities, room comfort
In the downtown of Xi'an, walking distance to Bell Tower and Drum Tower
Stayed 3 nights in Oct 2018
Verified

8/10 Good

Siew Fah

Liked: Cleanliness, room comfort

Average hotel needing an upgrade

Very handy location, the hotel needs to upgrade their facilities. Breakfast was so so only. Room was spacious
Stayed 7 nights in Oct 2018
Verified

8/10 Good

Jan

Liked: Staff & service, room comfort
Disliked: Cleanliness

Mycket bra och mindre bra

Jättebra läge i centrum med viktiga miljöer på gångavstånd. Åtminstone mitt rum var aningen nergånget, inte perfekt rent men acceptabelt. Däremot åt jag bara frukost en gång i restaurangen - inget rent bestick eller talkrikar, schabbigt i baklokalen, trist vad som fanns att äta - men framför allt inte rent nog. Receptionens hjälpsamhet helt i topp. Alla vänliga men att frukosten överhuvudtaget inte funkar är inte bra. Kan väl säga också att mitt rum inte helt liknade bilderna - men å andra sidan är det stort, ljust, till gatan som är trevlig, och det är en fördel med lite köksfaciliteter i rummet - och här var glass, tallrikar etc rena. Så boka utan frukost nästa gång!
Stayed 2 nights in Oct 2018
Verified

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Desayuno muy mejorable. Habitación y camas correctas.
Stayed 3 nights in Oct 2018
Verified

10/10 Excellent

Soohyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

시안에 있는 동안 편하게 지냈어요!

호텔을 고를때 위치와 안전, 가격을 가장 먼저 보고, 그 다음에 청결을 선택합니다. 원래 벨타워 호텔과 많이 고민했다가 호텔이 넘 노후되어 있다고 해서 결국 한국분들이 많이 가시는 시타딘으로 바꿨어요. 위치는...4.5점 정도로 좋습니다. 청결도는 좋은데 화장실 하수구 냄새가 살짝 나긴합니다. 그래도 전반적으로 깨끗했어요. 세탁기도 사용하기에 편했습니다. 세제는 세탁실 건조기 뒤에 있어요. 세탁 건조 각각 20위안정도 합니다. 조식은 원래 아침 잘 안먹어서..그럭저럭이었어요...호텔바로 옆에 현지 조식 식당도 있고 과일가게(현지인 이용하고, 가격명시되어있어요)가 있어서 많이 이용했습니다. 대추가 굉장히 맛있고 저렴하니까 많이 드시고 오세요. 그 외 골목 들어오는 길에 편의점 두개 호텔건물에 하나 있어서 접근성도 좋아요. 고루랑 근처여서 장소도 좋습니다. 슬리퍼, 다리미, 드라이기 다 있고, 콘센트도 굉장히 많아요. 호텔치고 조명도 밝아서 좋아요. 난방은 잘 안되는거같긴한데...필요없는 시기에 가서 정확하게 작동하는지 모르겠어요. 시도하다가 걍 꺼버려서요...대체적으로 좋은 호텔이었습니다~~^^
Stayed 5 nights in Sep 2018
Verified

8/10 Good

Diane

Liked: Staff & service

Prime location

Okay so location was prime, smack right in the middle of walking distance to the Muslim Quarters, Bell Tower, street food and shopping, food everywhere, if you like the local Muslim food flavors....lots of cumin. They have a fake KFC aka Wallace, it was very tasty, be prepared to wait though, cause they cook your chicken as you order it, so it's piping hot and fresh when you get it. Staff was great, Cindi speaks English very well, there is another gal who speaks very well too, but I never got her name. The maids do not understand English, but if you communicate via sign language, you'll get what you need. Facility has a gorgeous rooftop view, but the lights do not work outside....there is a pool table on the top floor, nice big gym facility and separate yoga room. The facility can definitely use some upgrades, but it was very spacious. My shower walls were slimy, but other than that, they did their best. Given the prime location, I would consider staying here again if I was to ever go back to Xi'an. Terra Cotta soldiers is a must! If you stay here, take the bus, ask hotel for info. And get the transportation service from the airport, cost is 280 rmb one way, there were 6 of us and our luggage, we made it fit into a business Buick van, nice comfy ride. Tip the driver, it's a long drive, they are not accustomed to receiving tips, it are very grateful for it. Chinese people work hard and do not expect anything in return.
Stayed 4 nights in Sep 2018
Verified

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a great location, you can walk to many many things. The rooms are quite spacious (especially for China standards) - they are also used for longer term stays therefore offered a very small kitchen and had a laundry room on site for use :) Staff were very friendly and many could speak English which was helpful for us! The breakfast that was included in our booking offered many options and was quite good for China standards. I would definitely stay here again and try their facility in other cities.
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

stevenchong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived late at night ie 2am in the morning.The check in was very good.Very fast and efficient.The counter staff was very pleasant.The only downside was we were placed on different floors for our 3 roome.This situation was rectified the next morning without any fuss.
Stayed 5 nights in Sep 2018
Verified

8/10 Good

takky

Liked: Cleanliness, room comfort
スタジオツインを利用しましたが広くて快適。何よりも西安の中心部で鼓楼のすぐ近くにあり、観光の拠点としては理想的。 スタッフの英語力はこの手のシティホテルとしては中国の平均的なレベルと思う。
Stayed 4 nights in Sep 2018
Verified

4/10 Poor

sunukp

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The rooms were nicely structured. The entire hotel reeked of cooking oil smell. Couldn’t wash off that smell even after one round of laundry. Concierge spoke fluent English, but wasn’t aware of accessing famous sites using public transportation.
Stayed 3 nights in Sep 2018
Verified

10/10 Excellent

午子仙毫

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

鼓楼・钟楼の近く、地下鉄钟楼駅も近いので何をするにも便利な立地

鼓楼・钟楼の近く、地下鉄钟楼駅も近いので何をするにも便利な立地ですが、1本筋を入ったところにあるので、車の騒音とかも無く静かでした。 また、ツアーデスクがあり、西線観光と餃子ディナー付き大唐楽舞を予約することができました。 2018年8月末の台風21号による帰国便の欠航の際にも、航空会社への問い合わせなど、対応して頂き、大変助かりました。
Stayed 5 nights in Aug 2018
Verified

8/10 Good

Verified traveller

Excellent Location

Excellent location. Hotel a little tired but very clean. Breakfast included was good.
Stayed 2 nights in Aug 2018
Verified

8/10 Good

benny

why I chose this hotel

It’s location made it a choice hotel for travelers. It is within walking distance to the 钟楼, food street and metro station and yet away from the crowd.
Stayed 6 nights in Aug 2018
Verified

8/10 Good

Fernanda

Rooms really comfortable with all the furniture needed. Breakfast is not so good, not many occidental options and the restaurant was not so clean. Great to have a self-laundry service. People at the front desk really nice and kind.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, room comfort
The apartment was well equipped. We did not use as ate at their cafe and outside restaurants. Nice to have the crockeryvand cutlery for cutting fruits and reheating take away. Good location. Can recommend.
Stayed 2 nights in Aug 2018
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Comfortable small efficiency apartment, sitting area, kitchenette, comfortable queen bed, HBO, breakfast buffet. Staff spoke English well. Short Walk to city center, Bell Tower, Drum Tower, Muslim Quarter, South Gate City Wall. Stored our luggage after check-out while we continued to explore city. Close to Metro station. Would return.
Stayed 2 nights in Aug 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Staff helpful and friendly. Convenient tour agency on the premises.
Stayed 3 nights in Aug 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location as it was walking distance from the main sites. Some back alleyways nearby if your brave and wish to eat what locals eat. apartment was very spacious although air conditioning could stronger.
Stayed 4 nights in Aug 2018
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a fantastic position to walk to many of the local sights. The hotel was clean and comfortable. The breakfast was OK but the organisation was bad, they did not open all of the restaurant and it was difficult cult to find seats. Good value for money.
Stayed 3 nights in Aug 2018