8/10 Good
Thomas O.
15 Oct 2022
Liked: Cleanliness, communication, location
Disliked: Listing accuracy
A Short Break in Bad Kreuznach
The property is well located and modern. However as the former guests had vacated the apartment several days earlier the building’s heating system was turned off, and only turned back on once we checked in. As the apartment is on the ground floor and a large portion is below ground in this lovely old building the apartment never really warmed up. Combined with warm Autumn days and cold nights the heating shut down during the day and never reached a comfortable temperature in the evenings. A service technician attended the property and adjusted the system. By the time we left the place was warmer. Unfortunately the bathroom heated towel rack was broken awaiting parts so this didn’t help.
Stayz which is part of FeWo showed that the property has a washing machine and clothes dryer. What it didn’t show was that they are locked away in the cellar, require you to contact the owner and arrange a time for someone to come unlock the cellar, give you access and then want to charge you €10! There seems to be a problem with the omissions on the English site as to what is written on the German site! A few other points to note were in relation the coffee machine( The type of machine uses a very specific pod only available in only one supermarket several kilometres away) In order to avail yourself of the Car parking concession offered by the local council for visitors to the region you need to go into town and purchase a weekly concession ticket. This works well however was not easy to understand. All in all better explanations on or before arrival, and if visiting in colder times of the year make sure that the heating system has been turned on prior to your arrival.Hopefully the above helps future guests as well as the owner.
Thomas O.
Stayed 5 nights in Oct 2022
