OVERALL: Not a good stay due to lack of accountability and overall maintenance. Elevator did not work 2 of 4 days. Stayed here the week after the 4th of July. IMO, probably the best time to visit the beach if you like it to be warm and a large part of the crowds not there. Upon checking in, the elevator did not work. We had a room on the 6th floor. You do the math from here. It's 5:30/6p and you only get the emergency line when you call in. On the next day, I rode the elevator one time and then it was broken again. The rest of the day we are playing the Price is Rights 'Stair Climber' game and losing. At this point, I'm not happy on vacation and it's definitely not a Luxury. So 2 of the 4 nights were there, the elevator does not work. When I checked out, I asked for some type of compensation and a second time two weeks later and to this day, there's been no response. I'm not sure why the Hospitality industry does an about face on how they treat guests since we are in condos at the beach. What would have happened if we were elderly, or on crutches, or in a wheelchair? If this would have happened at a hotel, some type of correction would have been made.