Verified review
4/10 Poor
James T.
30 June 2020
Liked: Cleanliness, check-in, communication, location
Covid ruined it
Very nice place. Jan was very nice as well. I did feel very mislead by the fact that everything was closed and felt the accuracy of the listing was very misleading. 2 pools and a hot tub are on the property, but hot tin was closed and back up pool was broken. We were only allowed to use the pool for two hours the entire trip. The give 1st bid to owners not vrbo renters. We specifically went for the pools alone so it ruined me and my kids trip. This was more of a property issue not a vrbo issue. No pets are allowed on site which is fine, however there were 2 dogs above my room that woke me up for the day every morning at 3am. They would bark until about 7 am until the owners took them out.
There are not bike or hiking trails on site you must drive 30 minutes to go to the state park to use them.
The people at the front desk did lie to me a number of times, so I would never stay at this place again. I was told we'd have a pool slot, but things changed and I didn't. When asking if I could leave and get a refund for unused time the front desk said no. Management told me if my kids and I wanted to swim that bad that we could use the municipal pool. At that time I thought it'd be best to stop talking to the front desk.
Stayed 3 nights in Jun 2020