2/10 Terrible
Ioannis G.
10 July 2022
Liked: Location
Disliked: Check-in, communication, listing accuracy
A shattered dream in a supposedly luxury apartment
Acropolis suites2 - Where else in Athens?
Overall a terrible experience because the flat was not convenient, electrics and air-conditioning failing and unhelpful host.
First of all, as soon as we've arrived at the property, the host, told us that we could not stay the first night in the apartment we originally booked, because the other guests were still there and staying one more night. We were, instead, told to stay the first night at an inferior poky apartment next door, which was very uncomfortable and we could not open up our suitcases or relax. Next day we moved to the apartment we've booked and all went from bad to worst. The "luxury" flat was small, and had no living room, as advertised in the description. The kitchen was tiny and the fixed table blocked everything. There is a single lounge chair, but we are two people! The air-conditioning kept failing, we were hot, and the flat smelled of old stale air resembling a locked up flat with a bit of mold. The host, did not respond for two days to 2-3 messages/calls about the failing aircondition. Lately his assistant, did help us with prompt service. The bathroom is not easy to use because the shower did not have a hook to hang above our heads. The lighting is everywhere, and so much of it, that it is too complicated. The plugs kept coming out of the sockets and we had a couple of power cuts due to the faulty/flimsy plugs and complicated electrical connections.The photos are excellent in the description but the reality is very different. The location is excellent but the host was terrible and unhelpful.
Date of arrival - 23 June 2022
Reservation ID #HA-D1N3MX
Ioannis G.
Stayed 16 nights in Jun 2022
