4/10 Poor
Verified traveller
13 July 2019
Disliked: Cleanliness, amenities, property conditions & facilities
When we booked our trip online we were shown tons of pictures of the hotel and the amenities, such as a tiki bar, a restaurant, and a kiddie pool. When we arrived we were not expecting the hotel to be as nasty as it was, first of all the restaurant never opened, then the tiki bar is only open for 3 days a week.. We chose this hotel based on the amenities we saw online. The hotel room we stayed in, did not even have a light on the ceiling, only a lamp light, which made it very dark in the room at all times, we also had to take the fire alarm off the wall because it went off like 10 times the first night we arrived, which was awful. We could not open the door going outside in our room, the handle was broke on the outside, and made it impossible for us to open... The floors had sand and food all over them, so I had to sweep our room the 1st day we arrived. I would never stay at this hotel ever again, it was such a disappointment.
Verified traveller
Stayed 5 nights in Jul 2019
