2/10 Terrible
Thomas C.
27 Aug 2018
Run away!
I rented this house in good faith that it would be an appropriate vacation house for our group. This house is a train wreck.
We paid for an early check in. We got there and the floor was not vacuumed, all of the surfaces were covered with a layer of sand, the windows were (are still) filthy. When we called to complain, they sent a very nice girl who came to clean the house while we were there, who spent two hours scrubbing the house down.
The first level is inhabitable as there is mold everywhere. It smells, so we looked around and there is water damage in the walls, with warping and mold behind it. The light sockets, floorboards, etc. are literally wet to the touch. We had to sleep on a mattress in the second floor living room all week.
Broken, needs repair, issues:
- There were two wasps nest under the step above the outdoor shower so we couldn't use it - had to go to the store to purchase spray to get rid of them.
- The outdoor shower was filthy
- There is a bunch of broken porch furniture in a pile on the first floor front porch, and a broken picnic table on the front second floor balcony
- The first floor refrigerator and vents are covered in rust
- The first floor windows are dirty
- The siding and windows are covered in mold, and window sills are filthy
- The second floor kitchen sink is falling apart. Moving it slightly to turn on water reveals the entire housing moving, dirt and mold beneath, and bugs crawling out. Went top buy spray to kill them.
- Towel racks in the middle bathroom are broken off
- Toilet in the same bathroom will not stop running, and the bathroom smells due to the mold in the toilet housing
- Sofas and carpets are stained
- Large gouge/peeling paint in the loft area
- the window blinds are old and fall off when you put them up unless you hold them
- the three locks to the three doors were all broken so we were not able to secure the property when we went out
The online video on YouTube is very misleading - I have photos of everything listed above. I called the office multiple times during the week to complain. They sent someone to fix the toilet - it stopped running constantly for one day then started again. They had someone bring two new chairs and a new picnic table (that was molded and rotting).
Topsail Realty never responded to my lengthy email, and did the bare minimum. Upon turning in the keys, I told the girl at the desk some of the issues. She rolled her eyes at me.
You've been warned.
Thomas C.
Stayed 7 nights in Aug 2018
