8/10 Good
Matt S.
9 Feb 2024
Liked: Cleanliness, communication, location, listing accuracy
Disliked: Check-in
decent apartment right next to the lifts
Overall positive experience with a few drawbacks however:
- first, dealing with this platform was and still is a major nightmare. Hopefully never again
Property:
+ responsive and helpful owner & manager
+ great location, literally on the slope, 30sec from a shop, ski rental or a lift
+ decent apartment with equipped kitchen
drawbacks:
- checkin was a headache - after long travel, no detailed instructions on how to reach the place were provided. Only an address and a number of the manager handling the keys, who barely speaks English. We didn't know at which bus stop to get off or that we needed to take a gondola to get to the address. Wasted a lot of time going to the wrong stop and then struggling to get directions from the manager. Eventually this was sorted and he picked us up.
- no internet at the property, no local wifi and very poor network coverage. Nearly impossible to work if needed
- no bedding or towels - had to arrange ours. I don't think I have ever experienced a place where these are not provided by host. Just another extra headache for visitors to deal with, which, if sorted by the host, would make life significantly easier
- no washing machine - were told there's a laundrette, but no instructions on were or how to use. For a couple of days card payment wasn't working so were left without clean clothes.
- only a bit of soap, 2 binbags, 2-3 dishwasher capsules etc provided. Another small details that cost nothing but make stay more difficult if not provided
Matt S.
Stayed 9 nights in Jan 2024
