6/10 Okay
Annie P.
1 Nov 2023
Liked: Check-in, communication, location
Disliked: Cleanliness, listing accuracy
Underwhelming
2.5 Stars
The location is prime. Santana Row is a fun, vibrant area with great energy.
The loft was, sadly, not what I expected. I found it to be dirty and because of this very uncomfortable. The entire unit was dusty, the couch was stained, the pillows on the bed were stained & old looking, the cooking utensils and pots/pans had old food on them and did not look like they were recently washed, the shower curtain was moldy (this was replaced during my stay after I mentioned it to the owner). When I first got there I realized the kitchen sink was not draining. I told the owner and she dropped of drain declogger so I could fix it. I feel like this should be something that the owner does, not the tenant, especially since this was not an issue I caused. The owner was responsive when there was an issue, but I feel like the listing was not accurate and that the pictures on the listing had more glam than what was really there. It looked good from far, but it was far from good.
Annie P.
Stayed 13 nights in Sep 2023
