4/10 Poor
Cecelia F.
4 Apr 2023
Disliked: Cleanliness, check-in, communication
Stay could have been better
At check in the condo was not clean and there was a water leak.
We had to contact the owners and VRBO 4 times, as the power was cut off. All other condos had power. The patio door was hard to lock and did not have screens. A blender and blow dryer were listed amenities but were not provided. When asked if a blow dryer could be provided we were told “no”. Dealing with the owners and their friends who looked after the condo was stressful. Twice they told us someone was coming to fix things and they did not show up.
The water in the condo/complex had an awful door. The pool was green and cloudy for almost a month. The guards and gardener were friendly but the on site managers were not.
The condo has potential with proper maintenance and a property manager who speaks English or who can use google translate. The condo is a 10 minute walk from the beach and restaurants.
Cecelia F.
Stayed 51 nights in Feb 2023