No refunds for cancellations made after payment is made
So relaxed and just felt like home
Loved the cottage charm and history of the building. The Shearer's Quarters has been beautifully decorated. Our daughter was lucky enough to celebrate her 5th Birthday at Redwing and plus stay a couple of nights together as a family. We all loved the animal experience and opportunity to feed and interact with them. We'll be back and want to try out the barn accommodation next.
The property was beautiful. Nice and clean with very comfortable beds. The aircon was great in a very hot time. Fantastic that we could do some washing.
We had a 2 day booking at Redwing and cut our stay to just one night due to the poor standard of facilities. The temperature inside the cottage was baking hot even with the fairly useless airconditioning on! The main bedroom had no cooling whatsoever and we had to sleep in the twin bedroom, where the beds were like slabs of granite, and were strangely loaded up with quilts and electric blankets.
The floors and walls were covered in bugs and the bathroom was fairly dusty and dirty. All in all a pretty awful experience, with pretty poor excuses from the owner who wasn’t willing to listen to any feedback. Would not recommend!
Hi Julia, Thank you for your feedback. We have included below the information sent to you after your stay, which we believe also addresses the points in your comments above. The air conditioning units in the cottage were installed 18 months ago. These units were recommended for the Shearers Quarters - given the power supply restrictions we have on a rural property - and we have had no other negative feedback about this from hundreds of guests in that time. As we can not have units in all rooms we list on our website what facilities each room has. You can see this at http://www.redwingfarmstay.com.au/redwing-shearer-s-quarters We leave air conditioning (or heating) on for guests a number of hours prior to their arrival, as our guests usually really appreciate this thought and we like to make them as comfortable as possible on their arrival. We turn on both units and fans to circulate this through the building as some rooms do not have units. We had checked the temperature of the Shearers Quarters before your arrival and found it to be quite pleasant - definitely nicer than our own house in such a heatwave! We believe good mattresses are very important in accommodation, hence why all the mattresses at Redwing are custom made, pillow top mattresses, sent over from Melbourne. They are 18 months old. We have numerous comments in our guest books about the excellent quality of sleep people have had during their stay due to these mattresses. We like to keep Redwing looking lovely, hence the designer quilts and cushions on the beds, we're sorry this wasn't to your taste. The properties are cleaned to a high standard within 24hrs of guests arrival, so we are unsure how the walls and floors could have been covered in bugs, especially as no windows were open and there aren't many insects around in a heatwave, so this is a concern we haven't come across before. Once again, it is a shame that your stay coincided with a 45 degree heat wave, however we have no control over the weather. Kind Regards Nicola & Damien
Great family farmstay
We really enjoyed our visit. The property was a lovely mix of country and eclectic styling, was clean, had all the facilities you need and was comfortable. Highly recommended for parents with young children, as the property has a number of animals which are pets that the children can visit and feed. Moonta approx. 15 min drive.
Brilliant, we'll be back!
Thoroughly enjoyed our stay at Redwing - very comfortable, very relaxing, lots of little extra luxuries provided that made it more enjoyable. Loads of space and gorgeous decor, loved the animals too!
Thanks Sam! Best of luck with bubba and hope you're frame looked great!
Can't wait to stay again!
Redwing is a brilliant place for a stay of any length. The owners have thought of absolutely everything and made the stay an absolute dream. Our kids loved the animals and looked forward to feeding them everyday. The Shearer's Quarters was impeccably clean and spacious. We will be back at the first chance.
Glad you enjoyed your stay in our newly renovated Shearer's Quarters Dave! And thank the kids for the letter too - always interesting to hear who our cat has been visiting - she seems to be a regular with the guests now! See you all again soon :)