4/10 Poor
Kathleen A.
26 July 2023
Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy
Not worth the money
Of the four trips we have now made to florida rhe last four years this was the worst. The house was not as it was advertised. The game room was all but unusable with the fuse ball table not working, the air hockey table having no air, and the pool table falling apart and having one pool stick. The pool area was dirty, the screens torn, the doors wouldnt stay shut, the pool flooded with ants and took days to finally clean out. The tvs for the most part didnt work, the arcade machine upstairs disnt work. The beds in the kids rooms were covered in animal area from the start as if they had not even had the sheets washed.the downstairs master has broken glass in the shower and under the bed which my inlaws found by stepping on it and cutting themselves. The keypad on the front door died a couple days in ans we were told the batteries would be changed ans they never were. The trash situation was a nightmare the entire time. The vents in the entire house are black and have not been cleaned in forever. The house was not properly cleaned. The floors left our feet black, bugs everywhere including roaches, cobwebs in all the ceiling corners, had to buy a mop and other cleaning supplies just to feel comfortable. The fridge leaks water from thr condenser in the back into whatever food u might have in the drip path. The pictures in the ad are deceiving. The contact with the management company was horrible. The two weeks was not enjoyable nor worth the money we spent.
Kathleen A.
Stayed 14 nights in Jul 2023
