The location was great, the building felt secure, and the space itself was more than enough for our stay. Unfortunately, several issues made the experience more stressful than it needed to be. Communication from the host often felt punitive (house rules go to great lengths explaining all that can get you kicked out by security) rather than helpful, I had clearly shared that we would be arriving after 9 pm, but was never told that all access codes reset at midnight. This created unnecessary stress at the end of a long travel day.Cleanliness was also an opportunity for improvement. There was obvious food debris on the furniture and TV remote and trash under the beds, Basic supplies were also lacking — no body wash or conditioner, and only a small amount of shampoo — so we had to go out and purchase essentials. The lights in the primary bedroom didn’t work, the TV wasn’t functioning, and no flat sheets were provided, which felt unhygienic. With clearer communication and more attention to guest essentials, this stay could have been much better.