2/10 Terrible
michelle c.
6 July 2023
Disliked: Cleanliness, check-in, communication, location, listing accuracy
Absolutely horrible do not stay here.
With 33° plus weather and unbearable humidity walking into this unit after climbing for steep flights of stairs with your suitcase, and walking into 50° heat and no working air conditioning was awful. After trying to contact the host for two days, and no response and no air-conditioning and no Wi-Fi. We finally reached the owner he was extremely hostile and said if we kept complaining, he wouldn’t even bring us one fan. He then showed up with no fan and made and made two women over 50 cry with his hostility and misogyny. He also repeatedly told us how he owns 24 buildings and this was his smallest building, and that he didn’t have to do anything for us. The owner explained to us
The property manager was unreachable for three days because it was Canadian holiday. We are Canadian and it’s why we are traveling.we finally asked the owner to leave as his hostility became scary, and we felt unsafe. We then found other accommodations for our last two nights and notified VRBO, who never got back to us. We then had a message from the property manager to I guess was finally off holiday and were told to vacate the property and there would be no refunds. We had already left though. I now see why this home has no reviews as the owner simply just gets another property manager to list the unit but doesn’t pay them to work if there’s a holiday. We will never be staying in another VRBO again and are very disappointed and traumatized by the whole experience.
michelle c.
Stayed 5 nights in Jul 2023
