4/10 Poor
Dennis
5 July 2024
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property itself was ok, although the original ad that i'd responded to was misleading. The property was part of a large trailer park with some 30 trailers right beside each other. It was quite expensive at a total of almost $500 for 2 nights. The worst thing was the poor communication and many glitches that affected our stay in a big way. Although check-in was at 4 pm, we didn't get into the property till 9pm. We spent all that time trying to sort out the many glitches, both with VRBO and with the local property manager who did not seem too concerned about the predicament we were in. When we dialled the phone number provided, we got a woman in California with a very heavy accent - we could hear kids crying in the background. The phone kept cutting out due to poor phone service at the trailer park. The whole thing was a nightmare and we feel we should be refunded the first night because that day was ruined.
Dennis
Stayed 2 nights in Jul 2024
