4/10 Poor
Courtney A.
14 Oct 2023
Liked: Cleanliness, check-in
Disliked: Listing accuracy
2 stars
The Pros:
The townhome was clean and they provided a lot of towels, and dishwashing and laundry soap. All the appliances worked. The property management team communicated a lot (maybe too much as we received 2 different emails at check out and a text). Location was pretty close to Dollywood so if you are going there the location was good.
The Cons:
The kitchen was not very well stocked. They only had a set of silverware for about 4 people. There were no sheet pans or a cutting board. So missing a lot of essentials if you will be doing any cooking while staying there. The listing was incorrect as they stated there was a king bed in the "master" but it was a full/queen size bed (the listing was updated after speaking with the property manager), This was a major issue for us as we did not have enough beds for our group. Neither VRBO or the property group was able to resolve this issue during our stay making it an overall unpleasant experience.
Courtney A.
Stayed 4 nights in Oct 2023