2/10 Terrible
Sharon W.
7 Jan 2024
Disliked: Cleanliness, communication, location, listing accuracy
Dirty with no wifi
When we arrived the bedding had hair all over the sheets. There were only a few pillows with pillows cases. There were more pillows in the closet that were old and dirty but with no cases. We wound up putting our own bedding on. Everything was kinda dirty... the hot tub water was gross. They said to put the trash in the dumpster but there wasn't one onsite. The wifi information given with the booking didn't work. We tried to contact the propety manager, they said they would look into it but never returned our call. The drive way is extremely steep which isn't shown in the listing. It snowed while we were there. Once again we called the property management to inquire about getting the driveway plowed but didn't get a response. The only message I got back was the check out procedure. So we had to find a plow service and pay $125 to have the driveway plowed. The house is on a steep hill and the city didn't salt the roads up there, they only plowed the road. We spent 2 days just watching cars slide down the steep hill and wreck. The house it self is beautiful, but the lack of proper cleaning, no wifi, no plowing and lack of communication made it a nightmare stay.
Sharon W.
Stayed 3 nights in Jan 2024