Gorgeous 2-Bed Victorian Home in Artsy Suburb

Hi Gillian, Thank you for sharing this thoughtful feedback! It’s wonderful to hear you enjoyed the spacious layout, comfy beds, and the convenient tram access into the city. As a short-term rental property, we currently offer a standard set of amenities. However, we understand the importance of guest comfort, and we are actively exploring the possibility of expanding our offerings, including items like cooking essentials and additional toiletries, to better meet our guests’ needs. The comments regarding the cleaning standards have been passed to the housekeeping team to ensure improvements are made. Your recommendation means a lot, and we hope to have the opportunity to host you again. Kind regards, The MadeComfy Team

Hi Deirdre, Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the convenient location, and smooth check-in and check-out process during your stay. We also appreciate your detailed comments regarding the amenities provided. We understand your disappointment regarding the limited kitchen basics and welcome items, as well as the insufficient supply of toilet paper for the number of guests staying at the property. Additionally, we sincerely apologise for the issue with the iron and understand how frustrating this would have been, particularly where it affected your clothing. Your feedback has been shared with the relevant housekeeping and property teams for further review and attention moving forward. Best regards, The MadeComfy Team

Hi Sharlene, Thank you for your thoughtful feedback. We’re so pleased to hear that you enjoyed the great location, quiet street, comfortable bedding, excellent heating, and the relaxing feel of the home. It’s also lovely to know the property felt secure and suitable for your dog. We also appreciate you mentioning the tea towels, outdoor seating, toilet door handle, and tea and coffee supplies. Feedback like this is very helpful, and your comments have been shared with the team so these areas can be reviewed and improved. Thank you again for your kind feedback, and we’d love to welcome you back again in the future. The MadeComfy Team

Hi Christy, Thank you for your feedback. We're pleased to hear that the house was perfect for enjoying home-cooked meals and that you found the kitchen equipment helpful. As a short-term rental property, we currently offer a standard set of amenities. However, we understand the importance of guest comfort, and we are actively exploring the possibility of expanding our offerings to better meet our guests' needs. We're sorry for the inconvenience caused by the fridge odor and the unexpected aircon schedule. We'll be reviewing these issues with our team. We hope to have the opportunity to host you again and provide an even better stay. Kind regards, The MadeComfy Team