Aparthotel

CozySuites at Downtown Phoenix

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Photo gallery for CozySuites at Downtown Phoenix

A modern outdoor lounge area with seating and a fire feature, surrounded by multi-story residential buildings.
A modern kitchen with a central island, bar stools, and pendant lighting.
A modern kitchen with stainless steel appliances, a central island with bar stools, and a view to the outside.
A spacious lobby with a central dining area, high ceilings, and a mezzanine level.
A modern kitchen with a central island, dark cabinets, and pendant lighting.

Reviews

7.6 out of 10
Good

Highlights

  • Outdoor pool
    The outdoor pool is a refreshing retreat under the open sky - a rare gem in this area.
  • Discover nearby landmarks
    Close to Mortgage Matchup Center

Popular amenities

  • Outdoor pool
  • Self-parking included
  • Dog-friendly
  • Kitchen
  • Washer/dryer
  • Air-conditioning
The current price is AU$352
includes taxes & fees
5 Oct - 6 Oct

Explore the area

View map
400 N 2nd Ave, Phoenix, AZ, 85003
  • Place, The Van Buren
    ‪5 min walk‬
  • Place, Phoenix Convention Center
    ‪10 min walk‬
  • Place, Mortgage Matchup Center
    ‪13 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Choose your unit

View all photos for Exclusive Apartment, 2 Bedrooms

A bedroom with a bed, two windows, a small table, and a wall-mounted artwork.

Exclusive Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Apartment, 1 Bedroom

A bedroom with a bed, bedside tables, a desk, and a chair. There are three wall-mounted pictures and two windows with blinds.

Premier Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Single Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom

A modern bedroom with a bed, bedside tables, a desk, and a window with blinds.

Deluxe Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Large Single Sofa Bed

View all photos for Standard Apartment, 1 Bedroom

A bedroom with a bed, a ceiling fan, a nightstand, a lamp, and a potted plant.

Standard Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 2 Bedrooms

A modern hotel room with a large bed, two bedside lamps, a grey bench, and a view of buildings through the windows.

Deluxe Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds, 1 Single Bed and 1 Large Single Sofa Bed

View all photos for Apartment, 2 Bedrooms

A bedroom with a bed, two bedside lamps, a nightstand, and a window with blinds.

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment, 3 Bedrooms

A bedroom with a large bed, bedside lamps, a wooden nightstand, a bench, and a ceiling fan.

Apartment, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 10
  • 3 Queen Beds, 2 Single Beds and 2 Large Single Sofa Beds

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About this property

CozySuites at Downtown Phoenix

This smoke-free aparthotel features an outdoor pool and free self-parking. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a Smart TV comes with Netflix, and guests can also appreciate conveniences, such as a washer/dryer and a dining area.
CozySuites at Downtown Phoenix offers 14 air-conditioned accommodations with washers/dryers and coffee/tea makers. This accommodation offers separate sitting areas. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 42-inch Smart televisions come with Netflix.

Recreational amenities at the aparthotel include an outdoor pool.

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 22

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

Pets are allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 300 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 9 kg per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

  • American Express
  • Visa

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay (maximum USD300 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Property Registration Number 82-1406556
Property # 100515558
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit

Frequently asked questions

Does CozySuites at Downtown Phoenix have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at CozySuites at Downtown Phoenix?

As of 4 Oct 2026, prices found for a 1-night stay for 2 adults at CozySuites at Downtown Phoenix on 5 Oct 2026 start from AU$352, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is CozySuites at Downtown Phoenix pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 9 kg per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at CozySuites at Downtown Phoenix?

Self-parking is free at this property.

What time is check-in at CozySuites at Downtown Phoenix?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at CozySuites at Downtown Phoenix?

Checkout is at 11:00 AM.

Where is CozySuites at Downtown Phoenix located?

Located in Downtown Phoenix, this aparthotel is within a 15-minute walk of Arizona State University - Downtown Phoenix and Phoenix Convention Center. Mortgage Matchup Center and Chase Field are also within 1 mile (2 km). Van Buren - 1st Ave Station is 7 minutes by foot and Van Buren - Central Ave Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

CozySuites at Downtown Phoenix Reviews

Reviews

7.6

Good

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 19 out of 47 reviews
Rating 8 - Good. 12 out of 47 reviews
Rating 6 - Okay. 8 out of 47 reviews
Rating 4 - Poor. 3 out of 47 reviews
Rating 2 - Terrible. 5 out of 47 reviews

8.4/10

Cleanliness

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Check-in

8.2/10

Communication

8.8/10

Listing accuracy

Reviews

Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Room was clean and enough space for 4 guest.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
I really enjoyed the 24 hour Gym the most. Yes , Clean room and nice facility as well. It was a great alternative to my usual, Big Box Hotel room
Room with a View
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Process was simple, room was clean
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Unique vacation experience, more of an aparement style, but overall very quiet, tons of amenities in the building. Very easy neighbourhood to get out of to do day trips from!
Stayed 3 nights in Dec 2024
Verified review

6/10 Okay

Liked: Property conditions & facilities, communication
Bedrooms were spacious with comfy beds. Enjoyed sitting on the patio in the early morning as the city was waking up.
Stayed 3 nights in Aug 2024
Verified review

4/10 Poor

Hard to get checked in, room wasn't very nice
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The Rey apartments were right downtown Phoenix providing great dining and convenience yet it was very quiet and relaxing in the courtyard with the pool and gym.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Great Stay

Clean apartment. Had a little trouble getting into the building the first night, but had great communication with the rental company to resolve the issue. Had access to the pool, fitness room and game room which was nice.
Stayed 3 nights in Mar 2025
Verified review

6/10 Okay

Liked: Check-in, communication, listing accuracy
The refrigerator water filter was not changed and needed to be as clean water is essential for the 100 degree weather in Phoenix. The couch in the living room was dirty so we were unable to utilize that space. Everything else was good. We bought bottled water
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Great but....

The inside of the apt is great but you dont have a key and have to enter from the back and go around. There is laundry in the unit, which was great. And the parking was great. It is a bit loud in the area.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Overall this location was booked for a tradeshow event we were attending. Was nice, clean -the only downfall was checking in. After a long flight from the east coast, we a little hard to get inside the property.
Stayed 5 nights in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Never went to the room never showed up for the room because we couldn't get the reservation squared away prior to arriving they wouldn't approve a credit card that had no problems became very frustrated and just canceled it so why are you asking how to say was when we cancel that they never went did you charge our card if so please let us know and send the photo
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Communication
Disliked: Cleanliness, room comfort

Roaches

There was roaches on property
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
It was perfect for our family. We had everything we needed. Highly recommend just walking outside at night was a bit unsafe. I also recommend that you read the information sent to you for checking in well. Lots to learn but worth it!
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Need more blankets, mattress on sofa bed horrible-too thin-felt all the metal, better instructions-per leasing office many Cozy Suite clients come in needing assistance, unit has very noisy neighbors in unit-loud voices and music- very difficult to sleep.
Stayed 3 nights in Jun 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
The suite really needs to be updated with a new area rug very hazardous the corners are sticking up.
Stayed 2 nights in Nov 2024
Verified review

2/10 Terrible

Disliked: Communication
Terrible Check in process & Communication
Stayed 3 nights in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Communication
The apartment was clean and comfortable. A parking permit was not left in the apartment as expected and it took several attempts at contacting the property in order to get the parking pass. I didn’t feel as safe walking in the neighborhood as I would have liked. This is of no fault of the property, just a note for people who plan to walk during their stay.
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
The people upstairs played loud, thumping music almost all night long. I didn’t get much sleep. The gym door wouldn’t open with the fob I had.
Stayed 3 nights in Feb 2024
Verified review

6/10 Okay

Liked: Communication
The apartment was nice. A little difficult to get in, many steps. The key to the pool didn’t work but luckily someone let us in but couldn’t get in the next day because the key still didn’t work. Then one of the tenants made a comment that his girlfriend wouldn’t get in the hot tub cuz of the “things” she’s seen happening in it and that when I told my teenage girls to get out and at that point I also noticed algae on the side of the hot tub. Overall, we wouldn’t stay there again.
Stayed 2 nights in Mar 2024
Verified review

2/10 Terrible

Liked: Cleanliness, amenities
Disliked: Communication
Management is not on site or even in the same city! We signed up for a suite that was supposed to sleep 6 & I even communicated to them that there were 6 of us. When we got there, there were only 2 queen beds & NO pullout couch or extra twin bed. They refused to refund any money if we moved to a different hotel & there was not another unit available. I had to go buy 2 inflatable mattresses! Getting a hold of anybody was a nightmare! There were only 4 towels in our unit & 4 pillows. They did order us some more from target which was nice but we had booked a unit that was supposed to accommodate that! I spent so much time on my vacation just trying to remedy the problems!
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Liked: Room comfort

Cute and convenient

Apartment was very spacious and such a relaxing place to stay! Though we did have a couple things we weren’t pleased with. master bathroom Shower was dirty with hair all over, the light above shower was out so bathroom was very dark, and venting system did not work. The AC unit fan did not shut off the whole duration of our stay and when we tried to change system to cooler it said we needed to contact management. And the last thing that was probably our biggest issue was that the couch was dirty and we had to flip the cushion around to use the lesser of dirty sides. Just minor things we felt could use some attention, but would still highly recommend this place for a good, relaxing time and convenience of walking distance to convention center. We appreciated the shampoo, conditioner and body wash provided in both bathrooms. Oh and having a fridge with an ice maker and water dispenser!
Stayed 4 nights in Apr 2024
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
I wouldn’t stay with them again if I have another option. Not a hotel, they’re an apartment with some rooms converted to rental stays. Customer Service Con: - they provide a number to call, but you have to dial and get redirected to the correct location like 5 times. You have to carefully listen to the options or it will be directed wrong and you have to start over. - I used Expedia to book them. They only contact you and when you tried to contact them via Expedia, no response. - After booking, they send two separate types of confirmation. One is to their boarding pass page, the second one is to ask you to confirm your payment type. The second page doesn’t work and keeps loading so I wasn’t able to confirm my payment type. I had to call the customer service line 2 types to make sure my stay was confirmed. It’s so annoying! - The boarding pass is an annoying way to check in and check out with instructions versus a hotel that’s made more convenient…
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, communication, listing accuracy
Disliked: Check-in
The apartment was exactly as described. Great location, close to many downtown attractions and food options. Everything we needed was supplied, such as plenty of towels, bedding, shampoo and conditioner, dish soap and sponge, and extra trash bags. There was even a Brita water filter in the fridge, so we didn't need to buy water. The instructions on how to get in and get to the apartment could be better. We had a hard time figuring out what code was needed for the elevator and finding where the apartment was located. Luckily, a resident let us up the elevator to the correct floor, but we ended up walking around most of the floor trying to find the apartment. Some extra instructions would have been nice. Check out was easy, no major checkout instructions like some places require. I would stay there again.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
This isn't my first time Staying at these apart hotels . I
Stayed 4 nights in May 2026